HARDWARE TECHNICIAN 2ND SHIFT New Breed Logistics
THIS JOB HAS EXPIRED JOB DESCRIPTION
Summary of Functions:
SUMMARY OF FUNCTIONS:
Provides support to all departments in the acquisition and use of computer hardware and local area networks.
MAJOR DUTIES AND RESPONSIBILITIES:
Installs, maintains, and repairs personal computers and peripherals
Develops and implements preventative maintenance procedures for personal computers, including virus protection
Provides training in the proper use of corporate standard software packages
Provides evaluations and recommendations for personal computer related, software and hardware purchases
Participates in department management processes . problem / change / asset. In particular, updates tracking of asset to ensure an accurate asset inventory.
Works on special projects, as appropriate
Provides second-tier support to Support Center. Completes work necessary to resolve assigned tickets within service windows and updates information in the system to completely describe ticket resolution. Refers problems beyond level two capabilities to level three service providers.
Designs, implements, and executes appropriate standardized procedures to ensure system health and provides needed reports or logs as required
EXPERIENCE AND/OR EDUCATIONAL REQUIREMENTS:
Four (4) years experience in desktop support preferred
Knowledge of Windows NT desktop, and PC hardware
Good troubleshooting and communication skills
BS/BA degree preferred
||Memphis, TN |
THIS JOB HAS EXPIRED