Hazard Insurance Exception Processor EverBank Financial
THIS JOB HAS EXPIRED We are delighted that you have chosen to explore the career opportunities available with EverBank!
Research customer related issues such as; irate customers, agent calls, returned checks, faxes, tasks, for all hazard products, including but not limited to flood, windstorm and condos for satisfactory resolution for the customer. Works closely with Customer Service to provide the best service possible.
? Procure and process all exceptions via mail, faxes, tasks, customer service, etc.
? Research, review, monitor and resolve all complex hazard related matters
? Assist/complete special projects as assigned
? Research stale dated items
Minimum Qualifications (Knowledge, Skills and Abilities)
? Strong oral and written communication skills
? Extensive knowledge of mortgage banking/insurance
? Knowledge of state laws and Investor guidelines
? Must be team player
? Good organizational skills
? Prioritization skills
? Must be able to make quick and accurate decisions
? Must be analytical
? Must be flexible
? Ability to plan and organize work-flow according to priorities
? Ability to communicate successfully with internal and external customers
? Ability to think for themselves and work out appropriate answer to problem
Training and Experience
? Two year degree and/or 2 years hazard /customer service experience
? PC skills, Excel, Word and Fidelity MSP
Pre-Employment Screening Includes:
? Credit Check
? Criminal Background Check
? Drug Screen ? after offer of employment is extended and before start date
? Past Employment Verification
? Social Security Verification
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.
Please be sure to mark our "careers" page as a favorite place on your computer and visit often. We update it any time a position opens or closes, meaning that it is updated most weekdays.
EverBank is an equal opportunity employer. No employee or applicant for employment will be discriminated against because of race, color, religion, national origin, physical or mental disability, age, gender, sexual orientation, genetic information, veteran?s status, or status as a disabled veteran or veteran of the Vietnam era.
EverBank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Regardless of past practice, all resumes submitted by search firms to any employee at EverBank via e-mail, the Internet, or directly to hiring managers at EverBank in any form without valid written search agreement executed by the VP, Talent Acquisition for that specific position will be deemed the sole property of EverBank, and no fee will be paid in the event the candidate is hired by EverBank as a result of the referral or through other means.
||8100 Nations Way |
Jacksonville, FL 32256
THIS JOB HAS EXPIRED