Job Details

Infor delivers fully integrated enterprise solutions for a wide range of industries, as well as best-in-class, stand-alone products that address the essential challenges its customers face in areas such as enterprise resource planning, supply chain planning and execution, customer and supplier relationship management, asset management, product lifecycle management, financial and performance management, and business intelligence. With over 12,000 employees and offices in over 150 countries, Infor provides enterprise solutions to more than 70,000 customers. For additional information, visit www.infor.com.

LOCATION: Toronto Office

BACKGROUND:

Healthvision is now part of Infor Global Solutions. Healthvision is a leading provider of healthcare specific solutions and services. We provide innovative, cost-effective solutions enabling vital access to healthcare information anytime and anywhere, improving clinical and financial outcomes. Our solutions, powered by Cloverleaf Integration Suite, are at work at thousands of facilities around the globe, including 40% of all large Integrated Delivery Networks, and 33 percent of hospitals in North America

POSITION SUMMARY:

As a member of the IHRM team, your primary focus will be on implementing the Patient Billing and Accounts Receivable application at our client's sites in the healthcare sector across Canada.

ESSENTIAL FUNCTIONS:

Ø Troubleshoot reported client challenges, and document the problems for the support team and/or the development team

Ø Travel to the client site, follow project implementation path, and establish a confident approach for training clients on the application

Ø Follow up and track client issues during implementation

Ø Update application documentation as required, and as per manager's request

Ø Interface with VP/SVP leaders to support and explain the impacts of methodology changes

EDUCATIONAL/SKILL/EXPERIENCE REQUIREMENTS:

Ø College/University degree in accounting or 5 years equivalent working experience.

Ø Minimum of 2 years of implementation experience.

Ø Indepth knowledge of patient accounting and accounts receivable applications in the healthcare sector.

Ø Customer focused â€" willing and able to deliver the highest level of service to our clients.

Ø Strong Analytical, problem solving, and communication skills(both oral & written).

Ø Ability to travel 30-40% of the time

Ø Excellent interpersonal relationship skills

Ø Knowledge of Oracle/SQL highly desired

Ø Knowledge of Crystal Report Writer an asset

Ø Use of Microsoft Suite including Excel, PowerPoint, Word, Project

Infor Global Solutions offers a competitive compensation and benefits package. Infor respects and embraces diversity in our workforce. EOE/AA M/F/D/V