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Helpdesk Specialist foursquare
THIS JOB HAS EXPIRED
About Foursquare:Foursquare helps you and your friends make the most of where you are. We're a small but highly ambitious company with millions of users worldwide relying on foursquare to keep up with friends, discover what's nearby, save money and unlock deals. We?re also helping over a million registered merchants ranging from local businesses to global brands connect with their customers.
To thrive as a member of team Foursquare, you must embrace our exciting work-hard, play-hard environment. We're not afraid to move fast and break things as we release, launch, iterate, update and announce -- sometimes all in the same day. We're a closely-knit team and, especially at the end of a long day over beers, we feel like we're inventing the future together.
About the role:
Foursquare is searching for a mid-level helpdesk technician for our fast growing organization. The ideal candidate has experience managing all aspects of helpdesk support, ranging from creating new user accounts to troubleshooting video conferencing equipment.
Responsibilities:
- Assist with new employee onboarding (hardware setup, user accounts, IT training)
- Order and track inventory for all laptops, phones, printers, and accessories while staying within budget
- Manage our Google Apps account
- Frequent upkeep of conference rooms and common work spaces (organizing cables, testing network connectivity, setting up video conferencing, etc)
- Work with vendors to ensure our network infrastructure is fast and reliable at all times
- Ad hoc technical support as needed
Requirements:
- Familiarity with a fast-paced start-up environment
- Experience supporting a diverse set of teams (engineering, sales, operations, etc)
- Expert at Mac OS X desktop support and comfortable troubleshooting all Apple products (iPhones, iPads, iMacs)
- Google Apps administration experience
- Experience with VoIP phone systems, Xerox printers, and Cisco video conferencing technologies
- Friendly personality paired with excellent customer service skills
- Extremely proactive approach to IT support (don't wait around for things to fail - stay on top of things before they break).
| Location: | Cooper Sq New York, NY 10003 United States |
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THIS JOB HAS EXPIRED
foursquare
Investors: Andressen Horowitz, CrunchFund, O’Reilly Alpha Tech Ventures, Union Square VenturesAll Jobs: at foursquare
| Web Site: | www.foursquare.com |
|---|---|
| Headquarters: | Cooper Sq New York, NY 10003 United States |
| Industry: | Software |
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