Implementation Business Analyst Fieldglass
What We Do:
The Fieldglass Vendor Management System (VMS) allows organizations to better procure and manage their flexible workforces, including contingent labor, independent contractors and services managed through Statements of Work. Leading companies rely on Fieldglass to gain visibility into complex services spend, improve worker quality, enforce corporate and external compliance and realize greater contingent workforce program efficiencies.
What Sets Us Apart:
Fieldglass was ?born cloud?. As one of the forerunner?s of today highly successful cloud delivery model, Fieldglass has been a Software-as-a-Service application since its start. At a time when many buyers were using behind-the-firewall ERP applications to manage their non-employee workforce, this VMS industry first is now the industry standard.
In addition to being one of the first to use a cloud delivery model:
We are the VMS market leader in global spend and have held the industry?s highest customer satisfaction rating for three consecutive years.
We hold accolades such as the Chicago Innovation Award, Brill Street Top 50 Employers for Gen Y and 2012 E&Y Entrepreneur of the Year!
We work with the world?s leading companies, including AIG, Verizon, GlaxoSmithKline, Johnson & Johnson, CVS, United Airlines, Panasonic, Rio Tinto, Salesforce.com and many, many more.
Our rapidly growing global workforce of more than 275 employees has an entrepreneurial spirit and knows what it takes to get things done. We are accountable, innovative, and intellectually curious! We are the best at what we do; passionate about the work we do, and make great friends along the way.
Implementation Business Analyst:
We are currently seeking an Implementation Business Analyst to complete software implementation project tasks as directed by the Manager of Implementation Services, as well as run small client projects independently. The Implementation Business Analyst will be considered to be a subject matter expert in the Fieldglass application and will be called upon for consultation as to the best use of the application in various business scenarios. This role will be based in our Chicago office. Responsibilities include:
Works with an assigned Project Manager to present best practices workflows to client, and appropriately responds to clients? needs.
Leads or participates in business requirements gathering sessions and design workshops with client.
Ensures that client configuration and business requirements documents are accurate, complete, and signed off by client.
Configures the test and production environments; uploads data; conducts demonstrations for clients.
Responds to client requests by staging data in test environment and performing appropriate tests to determine if ideas work; communicates results back to client along with possible alternative solutions.
Participates in user acceptance testing at client site
Requests, analyzes, identifies, communicates, and reconciles gaps in client data while remaining cognizant of project milestones.
Identifies gaps in quality or quantity of client data and ensures data fits the formats required; completes test uploads, reviews error logs, and resolves accordingly.
Actively contributes to product knowledge through self-study, meeting attendance, and project participation.
We?re Looking For:
Fieldglass is looking for candidates that have a Bachelor's degree in Computer Science, Information Services, or related course of study preferred and 2+ year?s software support experience, preferably within a technology organization supporting web hosted applications. Advanced Excel skills, including Pivot Tables, V-Lookups, and building macros; exposure to Visual Basic and intermediate working knowledge of Microsoft Word and PowerPoint, as well as a variety of Internet browsers (IE6, IE7, IE8, Firefox, Chrome etc.) is needed. Also, experience in SQL queries, ad hoc report development and exceptional verbal and written communication skills to interact with clients and internal teams is required. Candidate must demonstrate an ability to understand and manage client expectations, with the willingness and ability to take direction and coaching from teammates and have the technical aptitude, strong problem solving and analytical skills. An ?Out of the box?, quick thinking individual who is able to ask for help and feels comfortable approaching others; utilizes documentation and best practices well is a good fit for this job. Candidate must also have the ability to learn complex concepts and subjects under a variety of conditions including formal and informal training as well as on the job coaching and through trial and error; participates in self-study and active learning with the goal of becoming a product subject matter expert, and demonstrate detail-orientation with strong organizational skills, including the ability to self-manage time and tasks. The flexibility and ability to travel 20-40% of the time is required. It is also preferred that the candidate has:
Experience writing and/or executing test scripts
Prior programming and project management experience
Fluency in French, German, Spanish, Dutch, Mandarin or Cantonese
What You?ll Get:
At Fieldglass we offer many great perks such as casual dress, generous paid time off, charitable activities, stocked kitchens, great healthcare coverage, an annual global employee meeting you won?t forget, plus the occasional office beer cart, and more!
||125 South Wacker Drive |
Chicago, IL 60606
Fieldglass is committed to providing intelligent solutions that help companies successfully acquire contingent workers, services and direct hires. Investors: Madison Dearborn Partners All Jobs: at Fieldglass
|Headquarters:||125 South Wacker Drive|
Chicago, IL 60606
|Company Profile:||An industry-leader, Fieldglass recognizes the changing organizational landscape and complex challenges that global enterprises face today. With that in mind, coupled with years of technology expertise, Fieldglass delivers award-winning InSite software to meet client needs and exceed their expectations.
InSite is the first unified technology platform that allows hiring managers, human resources personnel, staffing companies, or others to utilize one integrated resource for the entire acquisition process of all human capital. Clients find that InSite helps enforce compliance, improve service quality and gain control of complex services spend. Used by Global 2000 companies such as Allstate, GlaxoSmithKline, Johnson & Johnson, Metavante, Verizon Wireless and Wyeth, Fieldglass clients span industries including financial services, healthcare, pharmaceuticals and telecommunications. Passion, commitment, and relentless pursuit of customer satisfaction has earned the company an unparalleled client retention rate since its founding.
Founded in 1999, Fieldglass is headquartered in Chicago, Illinois with technology development offices in Naperville, Illinois, and Mumbai, India. Led by driven, experienced executives, the company includes a highly-skilled, talented staff dedicated to serving its clients and continuing to develop the best solution in the marketplace.|
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