Job Details

Infor Supply Chain Management solutions are specialized applications dedicated to supply chain excellence. They combine industry-specific capabilities that help you make better decisions, with event management and alerting that help businesses make those decisions more quickly. For our Supply Chain Planning Consulting Services Organization based in Capelle aan den IJssel, The Netherlands we are looking for a motivated and enthusiastic Application Consultant.

The Infor Supply Chain Planning Suite comprises best in class solution components for: Forecasting/Demand Planning, Replenishment Planning, Inventory Management, Advanced Planning Optimisation, Advanced Scheduling and Sales & Operations Planning. The central focus of the role will be to perform implementation services for Infor Demand & Replenishment Planning.

RESPONSIBILITIES

• Defining and designing the application configuration for the Infor supply chain software solution in accordance with the objectives agreed
• Perform the implementation at client site including: training, process development, workshops, testing, deployment/go-live support and documentation
• Liaising with Technical Consultants and Project Managers to define the total solution and component application requirements
• Facilitating the definition and design of the business process required to support the solution
• Liaison with clients - agreeing business process aspects of new installations and the upgrade of existing products with new and existing customers
• Advising customers on best practice regarding solution deployment
• Feedback of issues at customer sites to appropriate company staff and to monitor resolution where appropriate
• Ensuring that services delivered are signed-off as completed to enable invoicing in accordance with agreed procedures
• Producing full functional specifications for customizations and configuration changes
• Participating in implementing all actions required to deploy an application; assist in ensuring that the application meets both technical and business needs
• Collaborating with Product Development proposing enhancements and introduction of new technologies
• Working self-sufficiently and collaboratively to ensure team goals are achieved
• To recommend changes to procedures and processes

• Maintain product knowledge and skills

Desired Skills & Experience

REQUIRED SKILLS AND EXPERIENCE

• Extensive industrial experience in an supply chain planning or IT consultancy role
• High degree of confidence working with the operations research and information technology aspects of supply chain software products
• Experience in managing change within a business
• Capability to take ownership for delivery of a project work stream or deliverable
• Commercial awareness and supply chain business understanding
• Ability to transfer knowledge and skills to others
• English language (essential), Dutch/German/French (desirable)

PERSONAL ATTRIBUTES

• Ability to take the lead, influence and manage situations to ensure that the right solution is agreed/implemented
• Strong problem solver with excellent team/partnering skills
• Solid communication (written, oral) skills
• To be able to prioritise issues, meet deadlines and objectives based upon commercial and technical reasoning
• Flexibility and a genuine desire to learn
• High degree of attention to detail
• Excellent time management skills
• Ability to travel within Europe to work on client sites

MINIMUM QUALIFICATIONS

• Degree level or equivalent in a science related subject
• EU Citizenship
• Full driving license