Implementation Engineer - Relocation Available Kiva Systems
THIS JOB HAS EXPIRED
Kiva Systems is a game-changing, rapidly-growing, Boston-area robotics and software company that is revolutionizing the way Fortune 500 companies move, store, sort, and manage their inventory around the world. The Kiva Mobile Fulfillment System enlists fleets of mobile robots to automate distribution centers, dramatically increasing productivity, flexibility, and throughput by enabling organizations to optimize their operations. Kiva brings the same algorithms that enable businesses to manage their data in the virtual world to the way they manage their inventory in the physical world. Our customers are brand-name retail, medical device, and e-commerce companies who distribute world-class products worldwide. Check out our website, find us on YouTube, or become a fan of us on Facebook to learn more about who we are and what we do.
The Implementation Engineer will be responsible for:
Creating raving fans of Kiva customers while accepting personal responsibility for their success
Executing technical tasks, such as installation of pre-configured servers, workstations, and robots
Installing, configuring, and testing all aspects of a Kiva system (software, hardware, robotics, and site layout)
Performing on-site hardware and software support during initial system deployment
Leading large teams through setup and configuration of software, hardware, and robotics systems
Managing onsite client relationships from implementation through formal customer acceptance of system
Coordinating the training of onsite customer leadership, operations and maintenance personnel
Interfacing between non-technical and technical customers to translate detailed system requirements
Ensuring that every aspect of the system meets customer requirements with a keen attention to detail
Coordinating the hand-off of all customer site responsibility to Kiva's Customer Support organization
The ideal candidate must have the following qualifications:
An interest in working in a quirky and fun startup and helping its team grow it into a mature organization
BS in Computer Science, Engineering, Management Information Systems, or a related technical field
Creativity and innovative problem solving skills with prior success in high-pressure, fast-paced environments
Comfort with detailed and complicated technology including software, hardware, robotics, etc.
Comfort working in environments like warehouses or construction sites while managing teams to accomplish complex projects
Cursory knowledge of networking and network topologies, such as routers, switches, and firewalls
Technical skills including familiarity with Linux, Java, XML, SQL, and database administration (MySQL, Oracle, etc)
Comfort working as both part of a high-performing team and as an entirely independent performer
Excellent communications skills partnered with proven analytical and technical/mechanical skills
| Location: |
North Reading, MA
United States
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THIS JOB HAS EXPIRED