San Diego Categories:
Implementation Engineer ( strong SQL skills a must) Certona Corporation
THIS JOB HAS EXPIRED
Company Description As of 2012 selected as the Top Personalization Leader for four consecutive years on Internet Retailer's Top 500 Guide.
Certona is the creator of Resonance, the market leading real-time personalization and revenue optimization platform for multi-channel retailers. Trusted by more than 250 top ecommerce sites throughout the world, Resonance increases average order value and revenue per visit by delivering individualized real-time content and product recommendations across all customer touch points. With seven patents pending, the "self-optimizing" system is powered by sophisticated neural networks and a portfolio of algorithms to deliver product, content, and promotional offers through multiple channels -- web, email, call center, point-of-sale, and mobile. Clients include the largest and most recognized online and multi-channel retail brands across all popular categories. For more information, visit www.certona.com
Key Responsibilities:
Setting up, maintaining and supporting instances of the Resonance recommendation engine for new and existing clients with an underlying focus on time-to-revenue and revenue retention. These tasks will include the following:
Integrate Certona technologies and products into client eCommerce platforms for new and existing client implementations.
Perform SQL Server database set up, maintenance, and troubleshooting for product data feeds, live data collection, and other programmatic interactions with client websites and third-party eCommerce providers.
Perform tasks associated with setting up, receiving, analyzing, processing, modifying, and troubleshooting xml and text based product catalog feeds from clients and loading their data into client specific SQL Server databases.
Perform tasks associated with setting up, receiving, storing, and retrieving clickstream data between client websites and a SQL Server database.
Write rules as stored database procedures to receive data requests and filter appropriate responses in a client server architecture.
Create xslt transforms to create recommendation boxes on client webpages.
Troubleshoot problems and issues with client implementations and create solutions in a responsive client support environment.
Interact with project and company managers to plan, estimate, schedule, and report progress on technical tasks.
Support pre-sales technical briefings to explain Certona technology to clients and help them prepare for implementation projects.
Answer questions for clients in support of Certona implementations.
Perform other assigned tasks in support of company and client projects.
Effective communications through a ticketing system.
Main technical contact point for Account Managers and Implementation Managers.
Technical liaison between the Account and Implementation Management Team.
Qualifications:
SQL
SQL Server stored procedures and SQL Server Agent Jobs
SQL Server DTSX Packages
HTML
XML file structures and requirements
XSL transforms
Javascript
Web Service and JSON methodologies
Object-Oriented programming languages or design
Internet browser and cross-browser compatibility
Experience in the retail industry is a plus, but not required
Experience in a technical support environment
Experience in e-Commerce website development
Microsoft Office including Outlook, Word, Excel and PowerPoint, Microsoft .Net development environment, Microsoft Visual SourceSafe, Microsoft SharePoint
Education:
BA/BS/Undergraduate is preferred
Microsoft suite of products
NOTE: Applicants who do not already have legal permission to work in the United States will not be considered.
| Location: | 9520 Towne Centre Drive Suite 100 San Diego, CA 92121 United States |
|---|---|
| Full Time | |
| Customer Service / Technical Support | |
| SQL Implementation XML HTML SQL Server software SaaS Enterprise B2B |
THIS JOB HAS EXPIRED
Certona Corporation
As of 2012 San Diego-based Certona was selected four consecutive years as the Top Personalization Leader on Internet Retailer's Top 500 Guide. This is something that we're all very proud of here.
Shipping Product 
5 - 20M RaisedInvestors: ABS Ventures
All Jobs: at Certona Corporation
| Web Site: | www.certona.com |
|---|---|
| Headquarters: | 9520 Towne Centre Drive Suite 100 San Diego, CA 92121 United States |
| Employees: | 41-100 |
| 2004 | |
| Industry: | Software |
| At Certona, our vision is to intelligently optimize and personalize the entire customer experience for each individual across all touch points, including their web site experience, e-mail, mobile, in-store, call center and social networks. As the Pioneers of Personalization, we're a dynamic company that's shaping the world of personalized product and content recommendations for social, mobile and ecommerce applications. Our employees love working here, mostly for the fast pace, rapid growth, fun people, and great benefits. Not to mention, we're only one block from the beach in beautiful Del Mar, California. We offer a competitive benefits package and the opportunity to work with some of the greatest technical and creative minds in the industry. |
