Implementation Manager SchoolNet

Overview:

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.


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Schoolnet, Inc., a division of Pearson, is the leading provider of data-driven K12 education software that increases student achievement, teacher quality and operational efficiency. Our award-winning suite of data-driven education software is the only unified solution to align student assessment, curriculum and instruction; guide collaborative, data-informed discussion; and enable targeted instruction for every student. Our solutions are used successfully by many of the nation?s largest school districts including Chicago Public Schools and the School District of Philadelphia. Schoolnet is recognized by Inc. Magazine?s Top 500 List, Deloitte?s Fast 50 as one of the fastest growing private companies, and is the recipient of several CODiE Awards.



Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify.
Responsibilities:

Schoolnet is actively seeking an Implementation Manager who will be responsible for organizing and directing all aspects of a school district?s product implementation process. He/she will help the school district execute many implementation tasks with limited support. This position will based in either New York City or Dallas, TX, although we are open to considering candidates in other locations. Travel expectation is 50%.



Primary Responsibilities

Accountable for overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction and other measures.

Is lead point of contact and manages overall customer interface relationship to ensure responsiveness to district needs.
Develops project schedules, determines resource needs, monitors and controls work in progress, facilitates status meetings and ensures that project schedules are met.
Ability to understand functional and technical aspects of application to support customer questions and needs.
Provides weekly progress reports to appropriate levels of management and customers.
Keeps clients informed of features and functions that will be available in upcoming product releases.
Maintains high levels of customer and client satisfaction through expectation setting and risk management.
Manages project budget and monthly reconciliation process.
Actively identifies additional products and services with existing customers and drafts statements of work.
Mentors and coaches team members.

Qualifications:

Desired qualifications and background

8+ years of client management/consulting experience to public agencies or in IT
5+ years of software implementation expertise with data integration
Excellent written, oral and presentation communication skills
Expected to travel up to 50% of the time
Ability to motivate and manage resources that are not direct reports
Comfortable working in a fast paced environment managing many clients and juggling several projects simultaneously
High proficiency in MS Word, Excel, and PowerPoint with Project a must
Undergraduate degree required with a MA in Education desirable

Location:	Dallas, TX United States