IMPLEMENTATION PROJECT MANAGER Newmarket International
THIS JOB HAS EXPIRED Summary
The Project Manager is responsible for oversight of all Project Management of installation and deployment of NI products and services from post Sales through pre-Support.
Essential Duties and Responsibilities
Reviews and approves all information/documentation that is sent to our customer base and is the transition point for all incoming and outgoing hand offs within the organization
Responsible for the effective and efficient delivery of all services within their team; They hold their teams accountable Responsibility for all revenue entry and escalation for their project team
Primary responsibility is management of all assigned installations.
Contract and documentation review including SOW, DOU and Contracts
Manages the relationship with the customer throughout deployment process
Manages all first level team issues and problem escalation
Conducts project post mortems and implements change when necessary
Ensures team provides highest quality services
Conduct project hand off and kick off calls with customer and sales
Understand customer?s business needs and establish timeline
Secure resources and communicate deliverables
Monitor project, manage scope creep and execute change orders
Primary point of contact for customer and NI resources pertaining to the implementation
Responsible for accurately tracking project tasks and revenue
Participate in client facing meetings and lead project planning sessions to develop project strategy ? a strong understanding of the customer business needs and goals is required
Supervisory Responsibilities: This job has no supervisory responsibilities.
Education and/or Experience:
BS Degree is Business or equivalent
4-6 years Project Management and/or Account Management experience
Salesforce and hospitality knowledge desired
About Newmarket International
Founded in 1985, Newmarket International, Inc. delivers proven business services that turn function space into revenue streams, delivering greater ROI and profitability. Today, Newmarket International solutions are a cornerstone in the global hospitality industry, with more than 28,000 installations worldwide. Our flagship product Delphi remains the industry standard for empowering hospitality to increase revenue, lower costs, and improve customer satisfaction and guest loyalty. Newmarket International is headquartered in Portsmouth, New Hampshire, with international offices in London, Shanghai and Singapore. Hospitality Information Services, MTech and Libra OnDemand are wholly owned divisions of Newmarket International, Inc. MeetingMatrix is a product of Newmarket International, Inc. For more information, visit us online at www.newmarketinc.com.
Newmarket International offers competitive wages and a complete benefits package including medical, dental, and vision, life and disability insurance, and company-matching 401(k) Plan.
||75 New Hampshire Avenue |
Portsmouth, NH 03801
THIS JOB HAS EXPIRED