IMPLEMENTATION SPECIALIST GHN-Online
Education: Healthcare background is preferred.
Experience: General proficiency in office automation, database applications and the internet is required.
Special Skills: A punctual self-starter with exceptional organizational and analytical skills with full desire to
provide excellent service to GHN?s customers. Superb customer service aptitude with the ability to manage
customer?s expectations and the evolving needs of a technology/service organization. Effective oral and written
communication skills with positive attitude is a must.
Position Objectives: 100% customer retention. 100% penetration of GHN RCM solutions.. Complete the setup of all new business to GHN. Effectively communicate any issues noted during the set-up process to the
Implementation Project Coordinator.
Closely aligned with GHN core values, an Implementation Specialist will execute as outlined below:
1. Create accounts and users in BPSS and CHE based on milestones/tasks assigned thru Salesforce.
2. Promptly updates Salesforce to reflect all tasks are addressed and completed regarding customer?s
3. Additional duties may be required as assigned by GHN Management.
4. Availability for the after hour and weekend work is a plus.
||12655 North Central Expressway |
Dallas, TX 75243