Implementation Specialist FuelQuest
Job TypeFull time
At FuelQuest our mission is to be the preferred partner of companies dedicated to better controlling and managing their costs and margins by delivering value-based solutions and services complimented by world-class support. We are committed to deliver measurable value to our customers and to continually expand that value through improvements to our solutions and processes. These improvements are enabled by our highly motivated team of industry and solution experts collaborating in an environment of teamwork, empowerment and accountability.
We are currently seeking an Implementation Specialist for Houston, TX office.
The Implementation Specialist will be an integral part of implementation projects for our fuel center outsourced fuel management services organization.
Primarily responsible for:
Support product implementations for new and existing clients.
Serve as subject matter expert on FMS product functionality as it relates to industry best practices.
Gathering, interpreting and modifying business processes according to client specifications.
Configuring the Fuel Management System (FMS) software as it relates to the outlined business processes.
Supporting the day to day operations of the Fuel Center as it relates to configuring the FMS application to respond to changing customer needs.
Additional responsibilities include the following:
Gathering and recording daily project effort to support project progression.
Collaborating daily with the project team to support execution of project tasks.
Strong collaborative effort among project team (customer and internal FuelQuest project team) to ensure consistency of project reporting, early identification of project risks, and project dependencies.
Collaborating with the project team in developing and approving deliverable documents related to the project life cycle.
Working closely with the clients and third party vendors, to best determine business needs and information pertinent to application.
Verifying and inputting proprietary data into ERP applications to support data analysis and quality assurance efforts in preparation for customer product utilization.
Knowledge, Skills and Abilities:
Proficient with multi-tasking.
Client Support relationship skills.
ERP system configuration experience.
Strong documentation and organizational skills.
Creative problem solving and negotiation skills.
Knowledge or experience within the downstream fuel industry.
Ability to drive task completion within cost and hourly utilization constraints.
Experience using purchasing, Accounts Payable, invoice or inventory management modules.
Excellent presentation skills and strong verbal and written communication skills.
Accustomed to working with projects that require a specific methodology and life cycle.
Strong contributor directly involved in the hands-on work to achieve project deliverables.
Ability to effectively communicate with management level resources internally and externally.
Ability to communicate technical details in such a way that a non-technical audience can easily understand.
Solid business acumen.
Client satisfaction driven.
Extremely strong communication skill-set.
Ability to complete quality work within project timelines.
Ability to work with time sensitive projects and deadlines.
An ability organize some level of ambiguity into measurable tasks and results.
Minimum Qualifications, Education Requirements:
5% ability to travel required.
Minimum of 2-3 years of consultancy experience required, or 5+ years of consultancy experience, preferred.
Bachelors degree in Business, Supply Chain, or Computer Science/MIS, or equivalent combination of education and experience required.
||One Greenway Plaza |
Houston, TX 77046