Implementation Specialist PayScale
THIS JOB HAS EXPIRED You will be part of a small team helping to define and provide high levels of customer service for our product (PayScale Insight). You will have the opportunity to learn and grow in this role. You will interact with our customers on a daily basis. You will also have the opportunity to drive product development by providing customer feedback to our development team. You will assist our customers by giving them the training they need to get immediate results from our product. Our customers are excited about what we have to offer and your job is to make sure they get the most they can from our product.
--Provide Insight Product Training via web based tools to customers.
--Assist new and existing PayScale Insight customers with the implementation of
--Act as a resource for customers who have questions about compensation basics (compensation strategy, matching jobs, analyzing market data).
--Troubleshoot technical and product questions.
--Serve as first line resolver for all customer data/system issues through call ticketing system.
--Assist with second-tier customer resolution for Sales & Account Management Teams.
--May also develop and conduct advanced product/compensation training.
Qualifications:--Bachelors Degree in Business, Finance, Human Resources or other related field.
--A minimum of two years of experience working in Human Resources.
--Experience with compensation preferred.
--Self-motivated - little or no direction needed.
--A Problem solver - able to identify and solve problems creatively.
--A person who can see the big picture in the small issues.
--Excellent customer service skills - can instill confidence with our customers.
--Multi-tasker - someone able to manage multiple priorities simultaneously
without dropping the ball on any one item.
--Excellent verbal and written communication skills. You are comfortable working
with customers one-on-one or in large groups.
--Excellent technical abilities (familiarity with technology).
--Strong working knowledge of MS Excel, Word and PowerPoint.
THIS JOB HAS EXPIRED
Investors: Madrona Venture Group
, Montlake Capital
, SAP Ventures
, Trinity Ventures All Jobs: at PayScale
|Headquarters:||542 1st Ave S, Ste 400|
Seattle, WA 98104
|Company Profile:||PayScale is a market leader in global online compensation data. With the world's largest database of individual employee compensation profiles, PayScale provides an immediate and precise snapshot of the job market. Our patent-pending real-time profiling system indexes custom employee attributes (such as industry-specific certifications) and specific job titles for every industry.
PayScale MarketRate provides employers with accurate, reliable compensation detail never before available. My PayScale and PayScale Premium give individuals the accurate facts and negotiation know-how they need in order to make smart, informed career decisions.
Launched in 2002 and headquartered in Seattle, Washington, PayScale owns the largest database of online employee salary data in the world. PayScale possesses a unique and diversified team, with areas of expertise including compensation, business and statistics, that brings an innovative and technical approach to online acquisition and analysis of job profiles and compensation data.
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