Implementation Specialist WO Network WideOrbit
THIS JOB HAS EXPIRED About WideOrbit:
WideOrbit is the leader in advertising management software for Media companies, providing innovative, proven solutions for managing broadcast and cable operations. Our core WO Traffic software powers more than 2,000 stations and networks around the globe, managing more than $14 billion in annual advertising revenue. Our Radio automation software manages the content for more than 3000 Radio stations. WideOrbit is a financially stable organization with more than $130 million in contract backlog and is backed by world class Venture Capital firms, Khosla Ventures, Mayfield Fund, Hearst Ventures and Greycroft Partners.
WideOrbit is looking for a talented and self-motivated individual to join the WO Network team as an Implementation Specialist. WO Network provides a comprehensive, end-to-end solution for cable broadcasters, combining Ad Sales, Traffic and Billing, and Program Management. Our Implementation Specialists travel to our clients? sites nationally and oversee all aspects of the implementation process. They work with other members of the WO Network Implementation team and the client, to develop a thorough understanding of the clients specific business objectives and then creates and executes a project plan that achieved those objectives. The Implementation Specialist must be able to effectively communicate and educate customers on various configurations and/or customization. WideOrbit?s success is highly dependent on the Implementation Specialist?s success at the client site.
Effectively communicate and educate customers on various configurations and/or customization options.
Travel to our clients? sites nationally and oversee all aspects of the implementation process including installation and training new users.
Conduct web based training sessions.
Troubleshoot configuration issues and recommend action plans for resolution.
Be able to effectively communicate to a technical or non-technical audience.
Work with all stakeholders including customers, industry groups, and internal departments such as development, product management, and release management.
Identify and document software defects and requests for enhancements.
Work with a team to develop product support infrastructure.
Assist as needed with special projects.
Here?s what we?re looking for:
AA or BS/BA from an accredited college or university.
2+ years of experience at a cable network within a sales department is strongly preferred or experience at a software company for cable network products.
Experience working in the Traffic Department at a cable network is a plus.
Ability to travel up to 70% travel will be required. Mostly NYC.
Strong computer skills and ability to learn and work with software.
Must have excellent verbal and written communication skills.
Ability to work with minimal supervision.
The ability to work effectively under pressure in a team environment.
Able to balance competing tasks in a rapidly changing environment.
We offer a competitive salary, stock options, and medical benefits.
||New York City, NY |
THIS JOB HAS EXPIRED