Implementation Technician (13-0009) Appriss
THIS JOB HAS EXPIRED TitleImplementation Technician
Provides implementation and support to Appriss? products. Completes all other assigned projects and duties as requested.
oComputer Science degree or equivalent experience.
Knowledge, Skills, Abilities, Experience, or Characteristics
oKnowledge of Microsoft Office and Internet Explorer.
oAdvanced knowledge and experience with Windows Server 2003/2008 technologies.
oStrong understanding of network protocols/services and network infrastructures: TCP/IP; Firewalls; DNS, DHCP, and SMTP.
oAbility to communicate technical information in non-technical terms.
Helpful / Preferred
oTechnical certification (A+, MCSE, etc.)
Functions and Responsibilities
1.Provides feedback to management that will enhance company products and improve training and documentation.
2.Possess strong customer service skills, work as a self-starter, self-motivated and is a team player.
3.Coordination of all hardware and networking configuration with local agencies.
4.Insure remote connectivity to hardware.
5.Setup of all FTP and VPN accounts.
6.Coordinate across departments on minimum hardware and software requirements.
7.Document all hardware and network configuration information.
8.Perform other duties as assigned.
Physical and Mental Requirements
Job is physically comfortable; individual has discretion about walking, standing, etc.
Job requires a very high level of judgment, exceptional analytical ability and creativity in investigating major problems that require original and highly innovative solutions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Up to 50% travel may be required for both training and customer facing issues.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
||10401 Linn Station Road |
Louisville, KY 40223
THIS JOB HAS EXPIRED