Infrastructure Engineer Peak 10
The Infrastructure Engineer is responsible for working in a team environment to support and enhance the development and management of Peak 10?s managed services infrastructure line of products. The Infrastructure Engineer will also work with Peak10 technical teams in addressing product related issues specific to the local data center. The Infrastructure Engineer is well versed in infrastructure solutions to include virtualization, storage, data protection, and proper system configurations.
?Maintenance/Administration of Peak10?s Virtualization platform
?Maintenance/Administration of Peak10?s Data Protection platform
?Provide ongoing capacity updates to management for Peak10 platforms
?Manage infrastructure projects and communicate with internal customers for change management.
?Manage and improve processes for Infrastructure Support to include creating and managing relevant documentation
?Work on services installation and provisioning overflow
?Process development and management responsibilities in relation to individual skill set.
?Primary technical on-call resource for hosting operations infrastructure (on a rotating basis as assigned);
?Backup to local teams for technical or other support as necessary;
?Maintain a working level of proficiency with all Peak 10 services;
?Other as assigned by your supervisor.
?Bachelor of Science in Computer Science, Engineering or other technical discipline and over 3 years experience or over 5 years experience and advanced industry certifications with demonstrable knowledge.
?Demonstrated competency in at least two disciplines (such as VMWare ESX, EMC storage, Cisco UCS, Zerto, CommVault).
?Very strong service skills, extremely high attention to detail, aggressive trouble-shooting skills, and strong decision-making is critical to this position
?Excellent verbal and written communications skills.
?Strong attention to detail, making and keeping commitments and meeting deadlines.
||8910 Lenox Pointe Drive |
Charlotte, NC 28273