Innovative Services Consultant SilkRoad Technology
THIS JOB HAS EXPIRED Tracking Code
Considering candidates in the Western United States to support our Western Region customers and prospective customers.
Innovative Services Consultant
Here is your chance to work for a leading software company and collaborate with the best and the brightest minds in our industry. Join SilkRoad technology as an Innovative Services Consultant and you will be well on your way to an exciting new opportunity. SilkRoad technology is a fast-paced company, with exciting and award-winning solutions that are sold to customers of all sizes and types. Read on to SEE WHAT IT'S ALL ABOUT!
At SilkRoad, it's all about the employees! It's all about the flexibility. It's all about the extras. It's all about growth (yours and ours). It's all about opportunity...to build your career with a leader. At SilkRoad, you can have a major impact on our clients, you can have an important part in our success, and you'll work in a great environment that's loaded with talented professionals. And this is your opportunity to join us. It's all here!
You'll have the opportunity to influence the customer on how to use our products, to maximize the use of our products, and to ultimately purchase additional products. You can let your creative juices flow as you brainstorm solutions and ideas with the client, prospective clients, and your team members.
And significantly, you will be able to offer our brand new, state-of-the-art product, SilkRoad Point. With Point, you'll have the opportunity to leverage social technology to the next level, and provide to the customer what they want - a cutting edge tool that enables better communication with and among employees, enables better understanding of what is important to employees, and a clearer path to tapping into and maximizing their employees' potential, all critical pieces to help identify and retain their best employees.
The Innovative Services Consultant partners with Client Executives and Talent Management teams to facilitate and design an innovative holistic strategy for their people and their business. Innovative Solutions drives a a positive and productive long-term relationship that empowers customer loyalty.
Provides solution optimization concepts to help drive increased utilization and key results providing customer awareness and increased satisfaction.
Makes recommendations surrounding improving processes, efficiency, practices and new talent market innovations.
Develops and maintains extraordinary relationships with customer to ensure their satisfaction/loyalty and retention.
Manages project-oriented and brainstorming sessions with clients surrounding best practice approaches to configuration and design.
Assists Client Executives in the renewal of assigned accounts with favorable terms and conditions.
Positions SilkRoad's value proposition as part of our overall business solution, linking these benefits back to the key business issues of the clients.
Partners with the Customer Success team and Sales in identifying and nurturing opportunities to grow our incremental revenue through upsell of new SilkRoad products, services and partner solutions.
Utilize social networks to help promote customer-to-customer interactions and enhance customer lead referral channels.business need.
Ability to identify, critiques, and recommends intelligent changes and solutions to the customers' talent management processes and solutions.
Demonstrated ability to work in a fast-paced, team based environment
Strong organizational skills with the ability to prioritize and meet strict deadlines.
Detail oriented with excellent analytical and problem resolution abilities.
Proficient with computer software and MS Office applications, including Word, Power Point and Excel.
Bachelor?s Degree, and/or equivalent education and work experience
Minimum of 5 years of Talent Management and Services/Consulting delivery experience specific to consultative sales, functional consulting, system administrator experience preferred.
Previous experience with a value based sales, 'solution selling', target account sales, 'the complex sales' or similar sales methodology preferred.
Required experience in HR, particularly in the area of talent management / talent management systems and/or HRIS systems.
Project Management experience is strongly preferred.
San Francisco, California, United States
||San Francisco, CA |
THIS JOB HAS EXPIRED