Inside Sales Associate Innov-X Systems

We are seeking a hardworking, motivated individual with excellent organizational and interpersonal skills to join our sales team as an Inside Sales Support professional.

Responsibilities include:

- Qualifying incoming sales leads from all sources; document and accurately enter updates for new and existing customers into CRM database; distribute sales leads; prepare reports on lead activity for Inside Sales Manager, Sales Reps and Marketing Director to measure advertising effectiveness.
- Assist Regional Manager with product forecasting.
- Maintain quote log and follow up on existing quotations on a consistent basis.
- Issue training certificates to new and existing customers.
- Support field sales agents and managers by preparing product quotations and proposals; send and confirm receipt with customer.
- Keeping up-to-date on Innov-X Systems products and technical specifications.
- Tracking Post-Sale Customer satisfaction.
- 5-15 travel (trade shows).

Qualifications:

- Work experience should include a minimum of 3 years in a sales support role, customer service or sales admin role.
- Willingness to operate as part of a regional team.
- Excellent organizational and interpersonal skills
- Proficiency with Microsoft Word, Excel, Internet Explorer, and database entry
- Excellent phone skills are a must as is the ability to take on light administrative support duties.

Additional Relevant Skills include: (preferred but not required)

- Bachelor's degree in a technical or business discipline or equivalent experience
- A science/chemistry background
- Experience with operating in an ERP/CRM environment.

Base salary including a commission pkg equal to 20 at plan.

Location:	Woburn, MA United States