Job Details

POSITION: Inside Sales Representative (CRM/Inforce) â€" Infor Direct Sales

LOCATION: Erkrath/Düsseldorf/Germany/Nordrhein-Westfalen

SUMMARY: The main purpose of this role is to build an ongoing profitable business relationship between Infor and a set of assigned accounts. Candidates will be responsible for achieving revenue goals on a continuous basis by managing, building and developing a pipeline of software sales opportunities. This will involve building and developing relationships within assigned accounts, and in some cases, identifying new prospects for INFOR solutions.

RESPONSIBILITIES:

Grow customer share and pipeline within assigned customer accounts

Utilize telephone communication as the primary means of contacting customers, articulating solutions, developing and closing sales opportunities

Develop and close strategic revenue opportunities within assigned account base/territory

Own and manage the sales cycle

Build the appropriate team for each account coordinating Infor personnel including presales, consultants, services, etc., to drive value into the client base and close sales

Develop and maintain close business relationships with key decision makers and influencers within client organizations

Present solutions to meet clients business needs and fulfill requirements

Manage, develop and own customer satisfaction for existing clients

Responsible for accurate and timely revenue forecasting and updates

Meeting or exceeding company standards for customer phone contact and documentation of customer interactions

EDUCATION & EXPERIENCE:

3+ years successful track record in CRM/Salesforce.com/enterprise software sales, preferred

REQUIRED SKILLS:

Demonstrate passion for company, solutions, customers, and goals

Motivation to expand personal and professional knowledge of product and sales skills

Polished professionalism with above average organizational, planning, communication, and problem solving skills

Strong presentation skills

Proven ability to manage multiple concurrent sales cycles

Proven ability to collaborate with virtual team members

Excellent written and verbal communications skills

PREFERRED SKILLS:

Technology sales and/or business development