Inside Sales Representative Ruckus Wireless
As a Lead Generation Representative for Ruckus Wireless, you will:
Acquire/generate qualified business leads
Follow-up on leads, opportunities and update database
Cold call, engage with and develop prospects to be closed by Sales team
Document , track and monitor all leads and activities in Salesforce.com
Contact and schedule appointments (as needed)
Acquire in depth knowledge of our full range of products and services and convey that knowledge to potential clients, adhering to company messaging and positioning
Collaborate with marketing team to identify and source potential leads
Follow-up on support renewal opportunities
Address inquiries related to products, services, partner program, etc.
Support marketing programs:
Nurture longer term prospects
Follow up with prospects who responded to marketing programs and campaigns
Assist with list building activities as directed by Marketing Programs Manager
At Ruckus Wireless, we are dedicated to improving our customers' performance, which extends to helping each other achieve results. There will be times when we will be required to perform other duties outside of our competency profile as requested, directed or assigned in order to meet business needs, maintain high quality of service and uphold the mission and values statements of our company.
Previous inside sales or lead generation experience, prospecting for B2B hardware and/or services by phone and email (primarily phone)
Strong self-directed, cold prospecting, research and persuasion skills
Excellent probing and listening skills, to uncover the prospect?s ?pain?
Outstanding organizational, prioritizing and time management skills
Ability to maintain a high call rate and to assess prospect?s ?fit?
Good communication skills ? both verbal and written
Assertive and self-driven (e.g. good at establishing the decision maker and qualifying the lead)
Tenacious and results oriented
Passionate about our business model
Solid understanding of marketing concepts including lead management process, customer EDUCATION AND EXPERIENCE
Bachelor?s Degree (Business or Marketing) Desired
Minimum of One Year Cold Calling Experience Required
PC Literacy Required (i.e., Word, Excel, PowerPoint)
Knowledge of Salesforce.com
To all recruitment agencies: Ruckus Wireless does not accept unsolicited resumes from recruitment agencies and/or individual recruiters without a signed agreement. Ruckus Wireless will not be responsible for any fees related to unsolicited resumes submitted through this site, to Ruckus Wireless employees or contractors.
||880 West Maude Avenue |
Sunnyvale, CA 94085