IT Administrator Rogue Wave Software
THIS JOB HAS EXPIRED We are currently recruiting for an IT Administrator who is a team player and willing to handle a wide
variety of tasks on a daily basis. In addition to working with great professionals, we offer highly
competitive medical, dental, life, and 401(k) benefits.
Under general supervision, share responsibility for the daily operation, maintenance, improvement,
and performance of all Rogue Wave IT and R&D servers and services. Support the needs of the
business and engineering groups to successfully sell and deliver products to market. Interface with
executives, sales, engineers and others from different departments to identify requirements and
propose solutions to effectively meet requirements and cost objectives.
? Maintain, monitor, and troubleshoot hardware and software applications.
? Evaluate, install and upgrade operating systems, firmware, databases, and applications.
? Help manage the trouble ticketing system by assessing priority, resolving problems and effectively
communicating with end-users.
? Contribute technical knowledge to the design and planning of the infrastructure and strategic
direction of the team.
? Support and maintain the servers and infrastructure required to host services for the company.
? Work with the team to automate and enhance tools and processes that will prevent problems and
improve the productivity of the staff. Make recommendations to improve the tools and processes.
? Troubleshoot and improve application and system performance.
? Proactively develop and document policies and standard operating procedures.
? Obtain and/or maintain technical certifications necessary for Rogue Wave?s continued growth and
? Occasional travel.
? Perform additional duties as assigned by management.
Business/Technical Competencies and Work Environment:
? Highly motivated, self-directed with a keen attention to detail and strong interpersonal skills
including customer service orientation.
? Must be able to collaborate with team members worldwide.
? Excellent written and oral communication skills.
? Development of IT Policies and Procedures.
? Measuring and monitoring IT infrastructure use and providing accountability.
? Good understanding of the organization?s goals and objectives.
? 40-hour on-site work week with scheduled on-call availability.
? Sitting for extended periods of time along with dexterity of hands and fingers to operate a
computer keyboard, mouse, power tools, and to handle other computer components.
? Occasional inspection of cables in floors and ceilings.
? Lifting and transporting of moderately heavy objects, such as computers and peripherals
? Due to the above competencies and requirements, this position must maintain a high degree of
confidentiality in all matters.
Work Experience and Education:
Bachelor?s degree in Computer Science, Engineering, Business or work experience with a minimum of
5 years of relevant experience. Required experience includes:Rogue Wave Software, Inc. is an Equal Opportunity, Affirmative Action Employer
? Strong UNIX system administration.
? Installing and configuring Linux, Solaris and AIX.
o Experience with other UNIX operating systems is a bonus.
? Strong UNIX scripting, Perl and shell scripting.
o Bash and csh preferred; Tcl experience is desired.
? Basic Windows system administration.
? Networking experience with switches, routers, firewalls and VPNs.
o HP and Juniper products are desired.
? Strong understanding of LDAP, DNS, and DHCP.
? Building, maintaining and configuring a vSphere environment.
? Building and managing network file shares for UNIX and Windows using SAN/NAS products.
? Support and configuration of email service and client software.
o Experience with MS Exchange/Outlook and Sendmail is desired.
? Establishing and following configuration management best practices.
? Experience and commitment to documentation.
? Working experience with Backup solutions.
o CommVault and Legato experience is desired.
? Maintaining PBX system and upstream vendor relationships.
? Solid knowledge and practical application of system administration principles and best practices.
? Installation, configuration, and support of database servers is preferred. MySQL experience is
||Natick, MA |
THIS JOB HAS EXPIRED