IT Administrator Twilio Inc.
THIS JOB HAS EXPIRED About Us:
Twilio is powering the future of business communications, providing a platform for building modern, communications?enabled applications - light, cloud-based, scalable, and user experience focused.
Nearly 150,000 developers have signed up to be a part of this disruption, building applications for security, privacy, and fraud prevention; customer service and help desk support; sales communications; marketing and lead management; business process and logistics; and business communications and collaboration.
Twilio customers include great brands like airbnb, eBay, Hulu, Intuit, LinkedIn, Quora, Sony, SurveyMonkey, Trulia, WalmartLabs, and ZenDesk.
Twilio is energizing the $1.3 trillion telecom market. Come help modernize an enormous industry with software.
Troubleshoot and resolve Hardware, Network, Printer and Software issues. . Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment(MAC SHOP).
Assist in AD/LDAP/MAC Server Environment Administration
Assist in New Hire Process: Computer Builds, Imaging, Setup and Training
Maintain and update documentation on all production systems
Assist with Equipment orders and build standardization
Manage Helpdesk support tickets
Conduct briefings and demonstrations for users to enhance system productivity
Assist in the development of training materials
Assist in Equipment and Software Inventory and Tracking
Assist in developing an organic IT Roadmap
Perform routine Server/Network monitoring and performance benchmarking
Contribute suggestions on how to imporove and enhance IT Infrastructure
Complete special projects as requested
Associate?s degree in Computer Technology or related field.
Two (2) to Four (4) years prior experience with providing MAC support.
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required. Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with a commitment to quality and confidentiality.
The ability to work independently with little need for direct supervision. A keen sense for finding missing opportunities to elevate the team to new standards.
JAMF CASPER EXPERIENCE
AD/LDAP/MAC SERVER EXPERIENCE
Competitive benefits, including medical, dental, vision, life insurance
An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
Pre-tax commuter benefits
Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers
Excellent gear (?We ? Apple computers and big monitors ? two if you need ?em?);
A strong belief in life/work balance
||548 Market St #14510 |
San Francisco, CA 94104
THIS JOB HAS EXPIRED