Kennett Square Categories:
IT Analyst Vitalize Consulting Solutions
THIS JOB HAS EXPIRED
DESCRIPTIONVitalize Consulting Solutions, Inc. (VCS), an SAIC company, provides a wide variety of clinical, business and IT solutions for healthcare enterprises across the country. Our comprehensive range of programs and services includes system implementation and optimization, custom reporting, technology and integration solutions, education and training for Epic, Allscripts, Siemens, Cerner, MEDITECH and McKesson solutions. Our project management portfolio not only includes PMPcertified healthcare professionals but also a robust web-based implementation methodology toolset.
Senior Management at VCS each brings an average of over 25 years of practical healthcare and IT experience to add to the total delivery package. The key to our profitable growth is our integrity, knowledge and belief that if VCS provides a positive environment in which our over 650 employees can contribute and grow and that the quality of work delivered to our customers will exceed their expectations.
Our consultants, most with certifications, professional clinical backgrounds and advanced degrees bring hundreds of years of healthcare industry experience to the table with an average of over 15 years in their respective practice specialty. Experience makes us uniquely aware of the human dynamics of each project.
We have an outstanding culture and stay true to our mission and values, as seen on our website.
Opportunities exist for career growth in our professional, flexible and fun office environment. We have new hire orientation, performance management process, employee satisfaction survey and much more. We are all very passionate about what we do and it shows across all departments and positions.
This position will work from the Kennett Square, PA office reporting to the Manager, Enterprise Applications & Support
Administrative Tasks
? Propose improvements to the current network, and recognize future technology opportunities to
enhance the services and/or reduce costs of the services provided by the infrastructure
? Research and recommend new hardware and software purchases as needed
? Maintain software license compliance throughout the organization
? Daily monitoring of system backups, server logs, and firewall log.
? Submits weekly status reports to designated management.
Communication
? Communicate both horizontally and vertically within the organization
? Consistent customer-service attitude in supporting, training, and interacting with the VCS user
community.
? Maintain consistent messaging to the end user community with respect to planned and unplanned
system outages, enhancements, and other events that affect end users.
? Organize ideas for logical presentation and acceptance
? Demonstrate a good understanding of when and how to communicate
? Adapt your style to fit the audience and their reaction
? Restate the question to ensure comprehension
? Assist in determining the appropriate level of detail based on the audience and the need
Creativity and Innovation
? Take action to resolve issues and own the resolution
? Be open to suggestions on how to enhance technology services provided internally
? Be creative in producing an appropriate solution
? Help to anticipate and identify issues and to develop and present to management effective alternative
solutions
? Confront issues, escalating them when necessary
? Share productivity tips and suggestions
? Be resourceful
Flexibility
? Perform all aspects of an assignment willingly, including those perceived as less interesting
? Prioritize work according to the business need
? Perform and complete tasks on time while working in a multi-tasking mode
? Adapt and react to changing circumstances without sacrificing deliverables
Information Technology Support
? Installation, configuration, preventive maintenance and troubleshooting of PCs, printers, and network
? Responsible for supporting Windows XP and Microsoft Office
? PC configuration, deployment, and help desk support for remote and on-site employees.
? Work with consultants and vendors to troubleshoot hardware and software problems
? Identify and escalate problems and opportunities for improvement in the firm?s infrastructure and
technology
? Provide IT orientation of new employees
? Train users on any new technology
Leadership
? Continuously expand and use knowledge of own specialty area and spread knowledge of own
specialty area to others
? Demonstrate ownership for professional growth by obtaining the appropriate training in areas that
build a foundation for continued professional development
? Make the best use of available resources
? Be productive and use appropriate tools to improve productivity
? Take personal responsibility for delivering a solution
? Be a positive influence to others
? Get involved in and involve others in tasks necessary to achieve objectives
? Respond to the needs of others
? Recognize and strive to achieve project, VCS, and client goals
? Foster and contribute to team spirit
? Participate in business unit functions outside of project engagements (e.g., local sigs, training, team
meetings)
? Initiate and establish personal growth and career paths
? Display a strong personal commitment to successfully completing all projects
? Demonstrate consistent ownership of your area of responsibility and commitment to team morale
and team success
Leverage
? Take initiative to extend your current assignment due to your level of system knowledge, when
possible
? Establish added value through creation of reusable work components
? Convey a favorable image of the organization
? Be accepted on any team
? Seek out ways to provide added value
Relationship Management
? Cultivate trust in all relationships
? Proactively build strong relationships with VCS staff and vendors
? Influence vendors and senior VCS staff in a tactful manner
? Display interpersonal sensitivity
? Focus on the situation not on the behavior
? Is aware of the need to manage employee expectations and gain acceptance of deliverables
Requirements
Qualifications
? At least 3 years of information technology administration experience
? Associates Degree or equivalent training
| Location: | 500 North Walnut Road Kennett Square, PA 19348 United States |
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THIS JOB HAS EXPIRED
Vitalize Consulting Solutions
Investors: SV Life SciencesAll Jobs: at Vitalize Consulting Solutions
| Web Site: | www.getvitalized.com |
|---|---|
| Headquarters: | 500 North Walnut Road Kennett Square, PA 19348 United States |
| Industry: | IT Services |
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