IT Category Manager ICG Commerce

Job Code : 2011-117
Division : ICG Commerce
Location : neenah Wisconsin US
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Education : Bachelor's Degree
Category : Computers, Software,Computers, Hardware,Consulting Services
Job Description :
Leading Procurement Services Firm Seeking IT and Telecom Sourcing and Supplier Management Expert

Are you an experienced team leader and strong customer relationship manager?
Do you have deep experience sourcing and managing suppliers of IT and Telecom goods and services?
Are you committed to delivering exceptional results and driving continuous improvement?

If so, then please read on?
The Company:

ICG Commerce (www.icgcommerce.com) is the market leader in the rapidly growing procurement outsourcing market. The company is exclusively focused on helping its customers, such as Kimberly-Clark, Goodyear, Chiquita, Microsoft India and many other leading companies, reduce costs and improve competitiveness through procurement excellence.

As a leading procurement outsourcing specialist, ICG Commerce is committed to delivering exceptional service through exceptional people. To do this, we bring together deep sourcing and procurement expertise, market insight, best practices and tools across the full spectrum of the indirect goods and services that companies procure in order to run their business. Whether in the area of marketing services, IT hardware, MRO, facilities or raw materials, we help our customers establish and manage supplier contracts and partnerships that deliver better pricing, value and service.

The Position:

ICG Commerce is seeking a Category Manager with deep IT and Telecom sourcing and supplier management experience to help customers drive tangible results. In this capacity, you will work on a dedicated basis with an ICG Commerce customer in New Jersey (North Central) with responsibility for delivering category management services including, but not limited to, strategic sourcing, client stakeholder management, supplier performance management, and continuous cost and performance improvement. Specifically, you will:

Design and implement cost savings projects across multiple IT and Telecom sub-categories including IT service providers (e.g., IT Hardware, Telecom-LD-LEC, Wireless, Hosting Services, Shrink-wrapped software, Enterprise software, Imaging, Storage, Help desk, Telecom Hardware
Engage with customers? senior management team members to drive and communicate progress.
Measure and manage ?suppliers?? (aka providers, agencies, etc.) performance relative to contracted service levels.
Identify and resolve strategic supplier performance issues to ensure customer satisfaction.
Perform total cost of ownership evaluations, perform supply-market research and conduct pricing audits and impact analysis for the pursuit of continuous cost improvements.
Work collaboratively with suppliers and customer stakeholders to identify and execute continuous cost and performance improvement strategies.

Coach and develop team members in their performance and professional development.


The Opportunity:

Further advance program and senior customer relationship management skills
Grow category knowledge to expert levels, creating growth opportunities for team and company
Lead all associated delivery team members to achieve target results and customer satisfaction

Job Requirements :
The Ideal Candidate Will Have:

A bachelor?s degree in Supply Chain Logistics or related discipline

Ability to effectively lead formal strategic sourcing efforts related to IT and Telecom materials and/or services
Deep knowledge of multiple IT and Telecom categories including Laptop/Desktop Hardware, Intel-level Servers, Mid-range Hardware, Storage, Telecom Hardware, Shrink Wrap Software, Application Software, Long Distance Voice-Data, and Wireless Services
Ability to interface with customers and suppliers via strong written and verbal communications skills
Strong analytical and problem-solving skills
Formal training and/or experience in strategic sourcing
Proficiency in spreadsheet software (e.g. Microsoft Excel) and presentation software (i.e. Microsoft PowerPoint)

Location:	Neenah, WI United States