IT Enterprise Architect-Internal Technology Expert Webroot Software
You are an experienced IT Enterprise Architect (actual internal title: IT Client Services Architect) ready to expand upon your extensive expertise in defining and designing the technical architecture and strategy of a growing organization. You will develop a new role as a key contributor and subject matter expert for enterprise wide technologies to support Webroot?s rapid growth. This position is ideal for a visionary with deep and broad knowledge of current technologies and applications, along with the business acumen to understand, advise, and influence senior executive leaders. You will be collaborating with others who understand our business needs and like you, are superbly skilled at translating them into technical solutions. Our collaborative environment will offer you plenty of opportunities to continue your relentless pursuit of cutting edge solutions and the opportunity to share them with technical teams on a global level. Come play in a sandbox with a company that supports you with all the right resources and apply today. ?
As Webroot's IT (Enterprise) Client Services Architect, based at World Headquarters in Broomfield, CO. you will engage in many parts of the entire global organization to ensure alignment with our global business strategy. The IT Client Services Architect provides highly technical implementation services for new initiatives, and services for the internal employees of Webroot. The ideal candidate will have demonstrated experience identifying opportunities, aligning priorities with the business, scoping solutions, assisting in the budgeting and contract negotiation process, planning, implementation and training. Strong customer service orientation is required along with expert knowledge of Windows operating system and implementing audio visual hardware. As you advise our IT and business leaders of the latest technology trends and the potential impact these could have if applied to future projects and/or programs, you will see the impact of your work on a world-class organization.
Responsibilities include but are not limited to:
Lead and/or participate in global projects, programs and implementations relating to new or upgraded technologies
Scope, evaluate and recommend potential solutions
Select and interface with vendors or resellers to generate quotes, statements of work, and contracts
Participate in the budgetary process, providing accurate projections of spend and timeframe
Provide documentation for all implementations including technical runtime docs, end user training, policies or procedures, etc.
Function as 3rd level escalation for desktop or client incidents and function as expert technical resource for global IT team
Skills required but are not limited to:
8+ years of experience supporting end-user computing, printing, video conferencing, mobile devices in enterprise, multi-regional environments
4+ years in a senior desktop support, architecture, or comparable role
Demonstrated experience leading a successful project, cross-functionally, from conception through implementation to multiple global regions
Demonstrated experience designing IT services for new or expanded global offices
If this position matches your background and experience, and you are ready to join an enthusiastic IT Enterprise/Technology Architecture team, please apply online today for our immediate consideration.
At Webroot, we do more than secure our customers' personal computers, mobile devices and networks. We also nurture our employees' most critical assets ? their talents, experience, and career aspirations. Webroot has the energy of a start-up with the strength and stability of an Internet security market leader. We foster the innovative culture you'd expect of a company that's making a statement. Webroot is a company in which you can invest yourself fully, knowing that you're not only protecting our customers around the world, but also that your talents and innovation will be recognized and rewarded. We encourage you to learn more about us and explore our job openings. Secure your future. Ensure the same for your career. Principals only - no third parties, please. Webroot Inc. is an Equal Opportunity Employer.
solutions architect, enterprise architect, IT architect, technical architect, technology architect, technology solutions, solutions architect, business process management, road maps, road mapping, video technology, audio-video solutions, project management, IT project management, global project management, technical project management, software packaging, software deployment
Job IdWEBR-IT Client ArchCompany Webroot LocationBroomfield, ColoradoPositionIT Client Services ArchitectTypeFull Time
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