IT Infrastructure Manager Aerohive
THIS JOB HAS EXPIRED Overview:
Aerohive is seeking a hands-on, technical manager to lead its IT Operations team. The IT Operations Manager is responsible for managing all IT infrastructure and services including a group of technical IT personnel, developing and establishing IT infrastructure standards and procedures; and leading the work of IT staff in the analysis, design, and deployment of the systems and networks that support the business. This individual will work closely with the IT management team and business units to ensure alignment with Aerohive?s strategic objectives. The ideal candidate must have exceptional leadership, technical, and communication skills to effectively lead IT infrastructure technologies and staff. This is a full time position based in Sunnyvale, CA and requires up to 25% travel.
Oversee all aspects of IT department operations including IT infrastructure, Service Desk, Communication (LAN, WAN, email, etc.), Security, Backup/Recovery, Regulatory Compliance
Inspire, lead, manage, and develop a highly technical and talented group of globally distributed infrastructure personnel chartered with building, scaling, delivering, and maintaining the servers, storage, data center resources, IT processes, and infrastructure services for all internal business systems in US and China.
Align, communicate, and plan impactful infrastructure initiatives in partnership w/ senior management, peers, and engineers while simultaneously ensuring proper alignment to wider business and technical goals.
Delivery and maintenance of Information Security programs that contributing to active protection of Aerohive intellectual / information assets.
Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics
Ensures high availability of critical business systems hosted by Aerohive
Owns and maintains strict controls on data/system backups and recoverability
Manage staff members in their daily activities as well as supporting business projects
Develop and manage relationships with vendors in support of staff augmentation and systems support
Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements
Strategy & Planning
Creation and execution of strategies for building, scaling and ensuring the availability, efficiency, and positive business impact of infrastructure investments making sure Aerohive is realizing maximum value from infrastructure investments.
Develop and implement hardware and software standards for network, servers, databases, wireless technology, file & print services, etc.
Develop and implement data retention standards
Develop and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity)
Develop, implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance
Establish and implement 'best-practice' standards as well as departmental policies and procedures
Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop, etc.
Bachelor's Degree in Computer Science/Information Technology or equivalent
Minimum 10 years of IT experience with 5 years of management experience preferred
Certifications in Microsoft (MCSE, Exchange)/Cisco/VMware technologies are preferred
ITIL or PMI Certification is preferred
Must have a strong hands-on/technical knowledge of core Microsoft technologies including but not limited to Windows Servers, Active Directory, Exchange 2010, DNS/DHCP, MS SQL and core network technologies like LAN/WAN, subnets, firewalls, VLAN's, and VPN
Must have a strong hands-on/technical knowledge of Linux operating environment in including CentOS, RHEL, and SUSE distributions.
Must have a strong hands-on/technical knowledge of VMware technologies including ESX 3.5 and ESXi 4.x, 5.x, vCenter Server.
Must have good understanding of user environment management, including desktops/laptops, profile management, software delivery, etc.
Must have a good familiarity with other IT Infrastructure technologies like network attached storage (NetApp), WAN acceleration devices, virtualization, and data warehouse
Must have proven management skills with the ability to mentor staff members
Must have good people skills and the ability to interact and communicate effectively across all levels of the organization
Must take a lead role as an IT manager and act as a go-to person for Aerohive?s business units and IT management when it comes to IT infrastructure technologies supporting both internal and customer facing operations
Must build/maintain and manage a strong infrastructure team in US and China that is capable of supporting Aerohive?s dynamic and fast-paced environment
Must be a champion for pushing IT standards, procedures, policies, and best practices to the infrastructure team
Must be willing to travel to remote offices, including international travel, to understand current business unit and IT challenges in order to recommend solutions
Must be very proactive in understanding and staying up-to-date on the current projects in progress, projects in pipeline and operational issues. Similarly, must stay up-to-date with industry technology trends and applicability of software/hardware solutions
||Sunnyvale, CA |
THIS JOB HAS EXPIRED