IT Operations Coordinator PlayNetwork
THIS JOB HAS EXPIRED Reports To
Supervisor, Media Network Operations
Part-time (20 hours per week)
This position is responsible for providing operational support over a broad range of technical areas including: customer network management, content delivery management and network reporting. This person will work closely with the team to ensure proper documentation, communication, and follow-up procedures are being met.
Essential Duties and Responsibilities
The following is a list of general job responsibilities for the IT Operations Coordinator position. This list is not all-inclusive and may be broadened or changed to meet changing business needs.
?Maintain oversight of networked players to ensure a high degree of connectivity and content delivery.
?Resolve issues with network connectivity and network content distribution issues.
?Organize and pursue resolution of problematic media players in the field.
?Publish monthly connectivity reports to Account Management & Client Services teams.
?Work with customer IT groups to coordinate timely delivery of various types of media content to in the field networked media players.
?Attend monthly rollout meetings to ensure proper coordination of network information, music concepts for operations.
?Document team processes for network troubleshooting and creating documentation for customer troubleshooting.
?Coordinate and mange small to medium sized department projects.
?2+ years? experience providing local and remote customer/user support
?Associates or Bachelor?s Degree in related field of study preferred, or equivalent experience required
Required Skills and Abilities
?Comfortable in Windows Server/Desktop and Linux environments.
?Familiar with software development life cycles, source control, and build/release procedures.
?Excellent work ethic, initiative, self motivation, and ability to work independently
?Strong desire and aptitude to learn new technologies
?Enjoys small team development collaboration as well as individual efforts.
?Enjoys a fast paced changing environment
?Enjoys providing excellent customer service
?Enjoys a positive and fun environment
?SQL Database Queries
?Leads by example and exemplifies the PlayNetwork Guiding Principles in actions and behaviors
?Inspires others through his/her professionalism and work integrity
?Responds creatively to ?continuous change? and steady growth environment
?Solutions-oriented team player
?High level of confidentiality and discretion
?Seeks out information, training, and other resources needed to facilitate continual professional development necessary to be successful in this position
?Regular and predictable attendance is an essential function of this position
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods of time. In this position you must be able to regularly lift and/or move up to 10 pounds.
Due to the nature of our business, you may be exposed to potentially offensive lyrics and/or video content. In order to prevent this type of material from going to our customers it is a necessary function of our business to listen for, edit or remove this content from our database.
This job description should not be construed to imply that these requirements are the only duties, responsibilities, and qualification for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills and perform other related work as required.
||8727 148th Avenue NE |
Redmond, WA 98052
THIS JOB HAS EXPIRED