Vendavo is the leading provider of price management and optimization solutions for business-to-business companies worldwide. Vendavo solutions include comprehensive pricing analysis, optimization, price setting, and deal execution capabilities that help companies improve profits. Leading companies across chemicals, high-tech, industrial manufacturing, consumer products, mill products and distribution industries leverage Vendavo solutions to drive higher profits. We are seeking an experienced technical manager who has the demonstrated ability to inspire and lead a team in building and managing a high performance and efficient IT operations infrastructure. Success in this position requires solid technical depth in the areas of Windows, Linux/UNIX, and network administration as well as experience in virtualization and storage technologies. This hands-on management position provides an ideal environment for the manager who wants to keep their technical skills honed with today's ever-changing IT technology stacks. Key Responsibilities:
Establish, plan, and administer the overall goals and directions for the IT Operations team.
Establish strategy, and roadmap for Vendavo's global IT infrastructure.
Drive implementation of key IT infrastructure initiatives
Establish a repeatable process to support SLAs for IT services and requests and collect service and operational metrics to measure compliance.
Implement an effective global infrastructure to meet SLA's for IT services and requests.
Help drive SaaS IT architecture and infrastructure for Vendavo's Cloud based hosting operations.
Excellent written and verbal communication skills.
Strong listening and collaboration skills with a willingness to mentor and be mentored.
Experience successfully leading, motivating, and building an IT Operations team.
Experience leading IT infrastructure projects and driving them to completion on time and within budget.
Strong technical acumen with the desire to be â€œhands onâ€ with the team when necessary.
Excellent problem solving, troubleshooting, and debugging skills.
Technical depth and experience with: Windows system administration, Linux / UNIX system administration, Designing and managing networks (Juniper experience a plus), Virtualization technology (VMWare and Citrix XenServer), Storage Technology (Network Appliance)
Bachelor's degree in Computer Science, Information Technology, or related field.
Experience with SaaS based Hosting Operations a plus
Experience with automated deployment technologies (Chef, Puppet, etcâ€¦) a plus.