IT Project Management and Customer Service Internship NuRelm

Reports To
VP of Operations

Start Date
ASAP

Hours
We ask that our interns commit to a minimum 10 weeks at 20 hours per week, daylight shift, Monday through Friday

Summary
NuRelm is an early stage company with large growth potential. We have recently obtained contracts with large federal government prime contractors and government agencies, setting us up for rapid expansion within the next 6-12 months.

At NuRelm, we view our interns as colleagues and provide them with hands-on experience through mission-critical tasks - not just ?intern projects? - that catch the eyes of future employers and provide a definite advantage in a job hunt. As we are a growing company, we also rely on our internship program for talent recruitment purposes, and this internship may develop into a full-time, permanent position upon graduation.

We?re currently looking for an intern to handle various IT projects within our organization. The ideal candidate will have a balance of technical, business, and communication skills, both written and oral. This person must be willing and able to work effectively without constant close supervision and must have strong ambition and determination.

For more information about NuRelm, please visit our Web site at http://www.nurelm.com.

Primary Responsibilities

? Take the lead on a project to migrate Web sites and email from two legacy servers to a new high-performance system. This includes logistical analysis, implementation, and all communication, follow-up, and/or training with affected customers
? Provide level 1 software and hosting support to our customer base as a member of our support team, both over the phone and via email
? Maintain NuRelm?s Web site (www.nurelm.com) using Dreamweaver/HTML and our proprietary NuContent content management system
? Provide training on our proprietary software to new customers
? Update product documentation as necessary
? Test new software releases before they are deployed to customers
? Organize NuRelm?s internal network utilizing various Windows tools; manage network security and infrastructure, troubleshoot/repair PCs, printers, etc.
? Perform some general office administration
? Perform other duties that will be tailored to the student?s abilities and interests
? Ability and willingness to pitch in with other company efforts

Necessary Skills and Attributes

? Minimum 3.0 grade point average on a 4.0 scale
? Strong interest in the Internet and Web-based technologies
? Strong knowledge of basic Windows-based computer applications
? Excellent oral communication skills
? Good written communication skills
? Ability to troubleshoot and problem-solve
? Some knowledge of Web site design/development
? Some knowledge of Windows networking
? Some technical background, related coursework, or experience
? Some Java or other object-oriented programming experience/knowledge helpful but not required
? Strong attention to detail
? Strong work ethic and a willingness to pitch and learn new skills where necessary
? Must be currently enrolled in a 4-year degree program at an accredited institution. Preferably, an MIS or IT major, but anyone who has technical abilities and good communication skills is encouraged to apply.

Location:	40 Iowa Street Second Floor Uniontown, PA 15401 United States