IT Specialist Level 1 buuteeq
THIS JOB HAS EXPIRED buuteeq is one of the fastest growing software-as-a-service (SaaS) companies in the world and we are focused on changing the meaning of web marketing for the hospitality industry. Our cloud-based Digital Marketing System (DMS) is the first of its kind, including content management, website design, mobile/tablet and social digital marketing, online reservations and integrated business intelligence that help the hotelier increase occupancy, reduce cost and convert traffic. This kind of innovation requires special people who love fast-paced, high-growth environments, creativity, challenge, the hard work that leads to smashing success and the personal rewards of being on a winning team that also likes to have fun. buuteeq?s culture is casual but we operate at a high energy level, and we value work/life balance, delivering fantastic products, world class customer service, and making a difference in the world of travel. We offer exceptional professional and financial growth potential.
You will add value by:
? Recommending or performing complex actions to correct problems using (in some cases) remote diagnostic, remediation technology and tools or at user locations to install, modify or make repairs to computer hardware and/or software.
? Supervising and supporting major computer system and laptop deployment, projects.
? Controlling coordination with affected end user departments while supervising other technical support staff and/or student workers.
? Testing and evaluating proposed hardware and software to determine efficiency, reliability, and compatibility with existing computer system, peripherals and the network.
? May provide assistance with entry level network tasks such as network server backup rotation, network account maintenance, and activation of data jacks.
? Handling higher level projects including: coordination of in-person registration setup and breakdown, project planning and coordinating with other individuals for project completion and/or progress reporting.
? Providing coordination support for large computer deliveries and installation.
? Providing recommendations, updates, status, and completion information to manager and/or CIO, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
? Activating and configuring cellular phones for voice, data, and messaging services.
? Supporting external customers in tasks such as email, basic web support, and DNS Administration.
? Associate?s degree or equivalent from two-year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.
? 2-4 years hardware/software troubleshooting experience in a Windows/Mac environment.
? Experience with Google apps/Chrome
? A pleasant and collegial personality consistent with the mission of a service-oriented unit
? Experience working in higher education preferred.
? Relevant industry certifications (A+, Network+, etc.)
? Experience supporting Windows XP/7 and Mac OS X (10.5-10.8)
||Seattle, WA |
THIS JOB HAS EXPIRED