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IT Support Multimedia Specialist York Telecom
THIS JOB HAS EXPIRED
Job Type : Full TimeShift/Hours : First Shift (Day)
Career Level : Entry Level
Education : Bachelor's Degree
Skill : Information Technology -> Software Installation/Configuration, Networking, Helpdesk, Hardware Troubleshooting, User Support Skills
Web Development -> HTML
Media Services -> Television Production, Audio Visual
Category : Customer Support/Client Care,IT/Software Development,Creative/Design,AV Technology
Job Description :
At Yorktel we don?t make video, we make video work. We design, integrate and manage world-class video solutions that enable visual communications ? anytime, anywhere, anyway. From video conferencing to streaming video, media services to digital signage, Yorktel makes video work ? for you. Our philosophy is clear: Simplify. Innovate. Connect.
We are currently seeking a bi-lingual (Spansih/English) candidate in the Baltimore, MD area to provide support on multimedia and voice over projects for services for assigned clientele. This position also provides onsite assistance with hardware reconfigurations, hardware/software installations and rearrangements and the creation of specialized presentations.
Job Summary - Multimedia Specialist - IT/Audio
Experienced with Audio, Voice Over projects
Reading of publications
Perform some post production captioning work (time coding)
Strong knowledge within the Social Media environment
Experience with I-Phone applications
Ability to interface with the customer to support technical requests
Ability to work as part of a team as well as being able to work independently
Candidate should have 1-3 years experience in a customer service area
Must be able to gain clearance to a highly secured area
Provide high quality customer service at all levels
Maintains all voice and data communications including verification of proper functioning of devices
Provide assistance for miscellaneous request for multimedia, desktop publishing and printing projects
Plan, research, and develop materials to support instruction and training
Maintain a strong knowledge base and accomplish all aspects of client?s mission to support internal & external communications
Ensure that all equipment and software is installed and operational
Job Requirements :
Skills and Abilities:
Excellent customer service skills
Ability to provide hardware troubleshooting
Ability to work with others in sometimes stressful and fast-paced environment
Strong written and verbal communications skills
A team player with a clear understanding of York Telecom?s business
Excellent problem solving skills
Ability to work independently a must. Must also be able to participate and work will in a team environment
Detailed orientated position/Multi-tasking
Familiarity with the functioning of the internet
Present a professional appearance at all times
Bi-lingual (Spanish/English) Desired but not required
Education & Qualifications:
AA Degree or equivalent experience in a technical subject is desirable
Previous job experience in customer service arena preferred
1-3 years experience in customer service area
Proficient in Office 2003 Suite (Outlook, Word, Excel, PowerPoint)
Additional Requirements:
Ability to lift and carry objects up to 50 lbs
Frequent sitting, standing, and walking
Limited weekend and/or night work may be required
Must be able to pass suitability requirements
Must be willing to complete background checks and drug tests as required by current or future contracts
| Location: | Baltimore, MD United States |
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THIS JOB HAS EXPIRED
York Telecom
Investors: NewSpring CapitalAll Jobs: at York Telecom
| Web Site: | www.yorktel.com |
|---|---|
| Headquarters: | 81 Corbett Way Eatontown, NJ 07724 United States |
| Industry: | Business Products and Services |
Support York Telecom with Social Media services
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