IT Support Specialist TubeMogul
THIS JOB HAS EXPIRED Be an early and important member of TubeMogul ? an exciting, well-funded and growing startup that solves big problems in the rapidly growing online video market.
Our IT team is searching for a Support Specialist with strong technical and customer service skills to help support our growing global company. This individual will help keep the gears greased, helping other ?mogulers stay up and running while assisting in the management and security of the company?s internal systems. He or she will also be involved in building and maintaining some of the back office systems and services in the process.
Provide remote and hands-on support for Windows and Mac OS X computers
Monitor the network and servers for error conditions and outages; provide first line of support
Become proficient supporting a variety of systems in a corporate environment
Respond to requests for technical assistance via IM, phone, and email as well as in person
Track, document, and route support requests
Write documentation on processes and systems
Configure and support network, VPN, and wireless technologies
Participate in recommendations for corporate-wide IT solutions
Participate in and lead a variety of IT-related projects and initiatives?
Local candidates only, please
Bachelor's degree in Information Technology, Computer Science or equivalent work experience
Proficiency in OS X and Windows
Exposure to virtualization technology; VMWare ESX a plus
Exposure to Active Directory
Proactive in attitude and team oriented
Strong communication (listening, verbal and written) skills
Demonstrated aptitude for continuous learning and innovative thinking?
Experience supporting users remotely (email, phone, screen sharing, etc)
Experience with Active Directory management, maintenance, and troubleshooting
Experience with audio equipment (mixing boards, microphones, etc) a plus
Experience with SalesForce configuration and administration a strong plus
Demonstrated experience in IT project management
Exposed to some or all of the following networking topics: TCP/IP, 802.11, VLAN, VPN, switching, routing, cabling, etc
Certifications are a plus: A+, Network+?
TubeMogul was just listed as #141 on Inc. Magazine's list of the 500 Fastest Growing Companies in the US. We are the only video marketing company built for branding. We integrate real-time media buying, ad serving, targeting, optimization and brand measurements into a single solution; TubeMogul simplifies the delivery of video ads. We are a cohesive group of overachievers determined to deliver the potential the internet offers to brand advertising. TubeMogul was recently named best Video Ad Platform by Streaming Media and recognized by the San Francisco Times as one of the fastest growing companies.
What We Offer:
You?ll appreciate a competitive compensation package including generous benefits and stock options. You?ll love a challenging work environment, A-player colleagues, momentum, strong leadership and clear objectives and the ability to make a difference.
||6121 Hollis Street, Suite 4B |
Emeryville, CA 94608
THIS JOB HAS EXPIRED