IT Systems Administrator Northern Power Systems
THIS JOB HAS EXPIRED Department: IT
Reporting to: Director Information Technology
The IT System Administrator implements, monitors and supports servers and storage environments for all facility equipment, and provides operational application support, including image archive and disaster recovery. The IT System Administrator provides server and desktop technology support, including operating system maintenance, application maintenance and ensures all systems adhere to security, user access and configuration policies. This position works very closely with other corporate and global facility personnel to coordinate the implementation and ongoing support of systems physically hosted at the Barre, VT facility location or other locations. The IT System Administrator also monitors and diagnoses server and storage devices, provides support for IT incidents in support of our globally dispersed staff, and coordinates installation of new equipment for all global facility projects.
Duties and Responsibilities
Installs and supports server and desktop technologies for global organization; including operating system maintenance, application maintenance, image archive, disaster recovery
Provides operational applications support
Provides support services to monitor, backup, and diagnose servers and storage equipment; recommends corrective action to failing server and desktop equipment
Provides On-call support (24x7) to assist with troubleshooting, escalation, or recovery of failing equipment
Supports and coordinates installation of server and desktop technology for new projects. Participates in and leads facility technical implementation projects.
Develops and maintains procedures for equipment installation and configuration support
Creates and maintains documentation for equipment installation and configuration support
Works closely with personnel to coordinate the implementation and ongoing support of systems physically hosted at the home office or other global facility locations
Coordinates sharing of best practices and policies and procedures
Participates in activities which improve departmental and organizational performance
Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, and corporate roles
Works closely with Desktop Support Specialist to manage a high-performing computing environment.
Adheres to and supports all company standards, policies, and procedures
Maintains and protects confidentiality of business information systems
Performs other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Requires a strong knowledge of supported server, application, network, security systems, virus protection, and hardware configurations
Strong skill set and extensive experience administering Cisco / VMWare / Windows Server technologies.
Demonstrated strength in statistical/analytical tools for system monitoring.
Possesses superior analytical and design capabilities.
Understands the business implications of technology decisions.
Demonstrates a customer orientation; establishes and maintains internal customer relationships.
Some travel required in support of our global operations
Bachelor's degree in information systems or similar program
Requires minimum of four years of experience in a technical role directly supporting desktop and/or application servers in an Information Technology environment.
Advanced training and/or certification in network and security standards, equipment and protocols is also desired.
Strong statistical and analytical tools for system monitoring.
Technical certifications - highly desirable: Cisco, vmWare, Microsoft, advanced training in network and security standards, equipment, and protocols.
||Barre, VT |
THIS JOB HAS EXPIRED