Japanese Bilingual Sales Support (US and Japan)NexTag
THIS JOB HAS EXPIRED
Japanese Bilingual Sales Support (US and Japan)
Sales | San Mateo, CA
Nextag.com is part of the Wize Commerce Shopping Network that also includes guenstiger.de, FanSnap, and Calibex. Every month, over 50 million visitors come to Nextag for the best shopping experience. Reporting to the Senior Director of Product Shopping, this role is a key part of our amazing Product Shopping sales team for Nextag.com. The Japanese Bilingal Sales Support is an expert in providing the sales team comprehensive support and ensuring the best service and communication for our external and internal customers in the US and in Japan. This position is based in San Mateo, CA. Responsibilities:
Put together data and materials for US merchant communications in cooperation with other departments, such as Creative or Product Development
Help to maintain/improve content in our merchant database
Help to maintain the marketing calendar and collateral and e-mail lists archives
Provide customer support for Japanese merchants and end-users via email
Manage invoicing process and bank statement maintenance for our Japan business
Help to process and organize Japanese legal documents
Monitor the monthly budgets of merchants and optimize or notify account managers accordingly
Review the site content quality and summarize the findings for improvement
Other sales & marketing support tasks as required
Requirements:
Excellent verbal and written communication skills in English and in Japanese
A good listener, well organized and detail oriented
Proficient knowledge of Win 2000/XP and MS Office applications, especially Excel
Team oriented with the ability to work independently
Excellent customer service ethics
Solid knowledge of Internet and ability to adapt to new technology and changes
Ability to navigate a computerized data entry system and other relevant applications
University degree required
Bonus:
Proficient working with HTML; additional graphic and web design skills a plus
Knowledge of sales or marketing CRM software such as salesforce or silverpop is a plus