Junior Desktop Administrator Project Leadership Associates
THIS JOB HAS EXPIRED Description
Project Leadership Associates (PLA) is currently seeking a Junior Desktop Administrator to help us provide IT support to our many small business clients in the Greater Boston area. Priority consideration will be given to candidates who have previous experience with a Managed Services Provider (MSP) or any company that specializes in providing IT support to small businesses.
This technical position will be primarily responsible for managing small to mid-size networking environments. You will be part of a team performing Network Maintenance and Network Administration on a day to day basis.
The Desktop Administrator part of a collaborative team that provides technical support to our small business clients. Essential responsibilities include providing solutions to incidents and work orders, completing project based technical assignments including upgrades, rollouts, and other new initiatives, and participating in identifying opportunities for improvement in our clients' systems. The position will require you to provide analyisis and resolve complex end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required.
Knowledge and demonstrated expertise with the management and support of Windows 7/XP, Microsoft Office, and common productivity applications.
Knowledge and expertise with managing and supporting Mac OS systems and software.
Experience with remote management tools such as LogMeIn, Kaseya, and Remote Desktop.
Knowledge of networking concepts, protocols, Active Directory, DNS and DHCP.
Knowledge of computer and networking hardware and software products along with their operation and maintenance.
Creating and maintaining user self-help documentation, technical documentation and procedural documentation.
Knowledge of firewalls and network equipment such as routers and switches.
Knowledge of phone systems and telco services for business.
Knowledge of Cisco, VMWare, Hyper-V, and Linux would also be helpful.
Windows Server - Installation, Configuration and Administration
Small Business Server 2003/2008/2011
Active Directory (GPOs)
Microsoft Exchange - Installation, Configuration and Administration
Setting up new Exchange environments
Migrating users to a new Exchange server
Setting up a firewall, configuring rules, site-to-site VPNs, etc. (Watchguard + SonicWall)
Solid understanding IP addressing and subnet masks
Solid understand of other basics like: DHCP, DNS,NAT
Experience with Kaseya (Highly Desirable), Hyper-V / VMWare, SQL Server and Mac
||Wakefield, MA |
THIS JOB HAS EXPIRED
All Jobs: at Project Leadership Associates
|Headquarters:||120 S LaSalle Ave|
Chicago, IL 60603
|Industry:||Business Products and Services|
|Company Profile:||Project Leadership Associates (PLA) is a business and technology consulting firm that empowers small, mid-market and enterprise organizations with services across four core solution groups: 1) Strategy & Execution, 2) Business Operations, 3) Applications and 4) Infrastructure. We focus on delivering all of our services with industry leading thought-leadership, seasoned senior consultants and strong business understanding. As our name suggests, we hire experienced consultants with strong business and technical backgrounds, capable of leading projects to successful completion.
PLA has been consistently ranked among Crain's Chicago Businesses' Fast 50 and Inc. Magazine's Inc. 5000 List as an annual recognition of our growth, performance, and for maintaining profitability since its founding in 1998. With headquarters in Chicago and branch offices in Houston, Indianapolis, Milwaukee, New Orleans, New York, San Francisco and Washington DC, PLA is uniquely poised to offer a broad array of business and IT consultancy services that work collaboratively with clients to help them realize substantial results. Project Leadership Associates, Inc. is an equal opportunity employer and welcomes individuals of diverse talents and backgrounds.
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