Key Account Manager Rover
The Key Account Manager for Rover.com will create products and processes to service key customer accounts while managing a team of customer experience representatives.
Excellent candidates will have the capacity to manage all aspects of a key sitter?s experience, including: recruiting, account management, and customer service. You?ll design and influence products and initiatives in a fast-moving, creative environment. You?ll have the ability to directly impact the customer experience as well as manage revenue streams for the company.
The ideal candidate will:
Have experience in sales or recruiting
Demonstrate an ability to manage products and project teams
Demonstrate comfort with ambiguity as well as the ability to set goals and measure progress against those goals
Have experience building and maintaining customer relationships with important clients
Demonstrate an ability to manage others
Show initiative to anticipate customer needs and solve customer problems
Benefits of Working at Rover.com
Rover.com is a marketplace website that provides pet owners with safe and loving homes for their pets while they travel. We are growing rapidly, which means enormous growth opportunities for everyone who comes on board. This is the place for driven and talented people to take ownership of initiatives and show what they can do; you won't have a better opportunity to shine than here at Rover.com.
||Seattle, WA |