Lab Customer Service Representative Genoa Healthcare
THIS JOB HAS EXPIRED Job Description:
Imagine a career where the professional rewards are measured by the lives you touch. Genoa Healthcare Clinical Laboratory is seeking to connect with lab CSR candidates in the Roseville, Minnesota area who wants to work in a fun filled and fast-paced, healthcare environment.
Answer incoming phone calls, fax and email and triage questions appropriately in regards to reports, scheduling tests, insurance eligibility, and add-on/repeat testing, specimen requirements, technical questions, etc. Maintain good working relationship with clients, customers and providers. Follow up with concerns and issues. Ensure that patient and billing demographics are verified and input into the Lab Information System.
Minimum High School Diploma
Prior data management experience preferred
Researches, identifies and corrects billing errors and may be asked to make corrections to Orchard file maintenance.
Verifies health insurance benefits and identifies reimbursement issues.
Responsible for patients' health information and for ensuring the security of their data.
Must have excellent customer service skills - promote positive relationships with patients and staff members throughout collection process
||Saint Paul, MN |
THIS JOB HAS EXPIRED