Job Details

POSITION: Pre Sales Consultant, Latin America - Healthcare

LOCATION: Brazil

POSITION SUMMARY:

The incumbent will be responsible for supporting assigned resellers via training, pre-sales, demonstrations, RFP assistance and also supporting recruitment of resellers. Goals will be to accelerate a reseller becoming self-sufficient with their certified Infor products, and to support sales such that license fee targets are exceeded. Incumbent will also be responsible for healthcare direct -sales support.

JOB RESPONSIBILITIES:

• Train reseller staff by example â€"supporting (and occasionally leading) pre-sales process with reseller and their prospects.
• Support recruitment of new resellers
• Support healthcare direct sales
• Co-ordinate Infor and reseller resource and take part in training events for resellers such that they become accredited and acquire self-sufficiency
• Deliver demonstrations to qualified sales prospects with resellers
• Keep up to date technically with core Infor healthcare products and foster relationships with enablement resources for non-core
• To monitor and report on application knowledge and product skills of sales, pre-sales and post sales reseller resources.
• Facilitate and manage business development, accreditation, marketing and training plans for each channel
• To act as local advocate for reseller product technical problem resolution
• Represent Infor at reseller marketing events and help support
• Assist reseller to technically qualify prospects
• Responsible for monitoring channels technical operations as well as raising all client issues to senior management and executives as necessary.
• Represent Infor healthcare solution strategic positioning with resellers and externally
• Comply with all processes and procedures that Infor must follow in compliance with government and internal regulations eg. Pricing, Legal Paperwork, Revenue recognition, Approvals
• To keep abreast of developments affecting the industry and the duties of the post through attending training (either residential or non-residential) as required

Additional role context:

• Frequent travel to channel and customer locations for sales support, management and assistance.
• Pre-Sales support also to Healthcare Direct Sales
• Working within a global matrix organization
• Managing complex relationships in different cultural environment
• Compliance with all internal processes and procedures (eg. Pricing and Legal Paperwork, Sales reporting, IPN agreements)
• Leveraging and contributing to overall sales and business development activities
• Working to tight deadlines, particularly quarter end
• Managing multiple resources and coaching sales support teams with other pressing deadlines

EDUCATION & EXPERIENCE:

• Minimum 5 years of solid experience in Pre Sales/Business Consulting with relevant University degree preferred
• Ability to communicate effectively in English and another APAC language (Chinese) are an added advantage.
• Successful track record in software or solution pre sales/business consulting