Lead Development Manager LogRhythm
THIS JOB HAS EXPIRED The Lead Development Manager will manage and lead the team that transforms leads into qualified opportunities at a thriving company that?s tripled its revenue in the past two years. Join the fastest growing independent provider of Security Information & Event Management and Big Data Security Analytics.
As Lead Development Manager, you will train, motivate, coach, and monitor the performance of a growing team of six Lead Development Representatives (LDRs) and Account Development Representatives (ADRs). LDRs are responsible for qualifying leads generated by the Marketing team and managing a territory to communicate LogRhythm?s unique value proposition to create sales opportunities for the Sales Team. ADRs are responsible for cold calling and prospecting to set Meetings in Enterprise Accounts.
The Manager will manage the Lead Development Group Processes and policies and define new processes/policies as needed. The Lead Development Manager will ensure that all qualified opportunities created for the Sales Team meet the defined criteria. The position will report to the Director of Lead Development & Marketing Systems and will work out of the Boulder, CO office.
Lead our team to qualify all new leads and to properly move leads through stages, including nurturing, to ensure that ?no lead is left behind? to achieve weekly, monthly and quarterly opportunity goals.
Coach LDR?s to help them use Best Practices and tools (i.e. Live Chat, Automated Dialer) to maximize Opportunity production in their territories
Be available to quickly get answers to competitive, technical or sales/marketing process questions.
Monitor and refine lead processes and metrics to ensure efficient prospect information exchange and hand-off to sales
Ensure use of Salesforce.com and Marketo Sales Insight systems in accordance with mandated procedures and best practices.
Review and audit Opportunities created for the ensure created for sales team to ensure quality
Conduct weekly meetings with LDRs to review individual and team performance, using Activity Dashboards and Lead Pipeline reports.
Design calling scripts, competitive positioning and ?listen in? on calling efforts to coach and improve team members telephone skills
Provide templates for common questions for LDRs for quality, accuracy and for LDR efficiency. Monitor and analyze professionalism and quality of LDR email responses
Train new and existing LDRs on new processes and reinforce use of best practices
Analyze weekly team performance metrics reports to the Director of Lead Development & Marketing Systems to adjust and improve LDR quality and effectiveness of Systems to improve processes, campaigns and remove any roadblocks to LDR success in meeting opportunity quotas.
Manage personnel issues associated with the LDR team.
2 or more years of experience managing a team of Lead Development, Inside Sales, or Call Center employees, including recruitment and hiring.
Proven track record at establishing and achieving or exceeding measurable goals in a Lead Development/Qualification or Inside Sales environment
Experience using SalesForce.com or other CRM solution for collecting prospect/customer information and as a sales management tool
Experience working with a Marketing Automation solution (Marketo, Eloqua, Etc.) is highly desirable.
Strong work ethic and positive attitude as important as experience
Articulate and influential; excellent communication skills both verbally and in written form.
Skilled at open-ended questioning and prospecting.
Experience in High Technology, specifically network or information security, is highly desirable.
Qualifications and Education:
||3005 Center Green Drive |
Boulder, CO 80301
THIS JOB HAS EXPIRED