Lead Qualification Manager Netsmart Technologies Inc.

Netsmart is the leading brand in the Health and Human Services Health Information Technologies (HIT) market, and we are seeking an experienced, creative professional to help us tell our story. Netsmart provides clinical solutions that are used by more than 18,000 organizations to improve the lives of more than 20,000,000 people a year in behavioral health, public health, substance abuse, methadone, I/DD and social services communities.

Netsmart will provide you with the tools you need for success, including a loyal, strong client base; great stories of our how solutions impact our clients' work; and freedom to develop new communications platforms. We're seeking your help to use those tools to develop content that best reflects our brand identity and shares our stories with our communities in significant, meaningful ways.
We are proud to offer an excellent compensation package which includes a complete suite of benefits for full-time employees, such as:
Health Insurance / Dental Insurance
Life Insurance
Short / Long Term Disability
401(k) Plan / EAP
Flexible Savings Plans

We look for exceptional professionals who enjoy being part of a fast-paced and exciting organization. We value individual contributions in a team setting, backed by a progressive set of support tools and training. If you are seeking an environment that encourages constant growth and skill improvement, consider a career at Netsmart Technologies, Inc.!
The Lead Qualification Manager (LQM) will be responsible for the efficient and effective qualification of leads in support of all company business units. The LQM, through hands-on efforts and management of a third-party telemarketing team, will continuously optimize the qualification process in the pursuit of aggressive pipeline contribution goals. The Lead Qualification Manager also plays a pivotal role in ensuring that the latest company messages are permeated throughout inbound and outbound calling efforts. This role carries the responsibility of working with multiple departments and business units, and will be the primary point of exchange between Marketing and Sales.
This position offers a professional the opportunity to be part of a dynamic results-driven team that contributes highly visible results to the entire organization.

• Own the entire process of lead qualification and lead transition in support of all company business units
• Coordinate with Marketing and Business Unit resources to ensure the use of the latest prospect/client facing messaging
• Continuously improve upon the lead qualification criteria that establishes sales-readiness in an effort to optimize qualification and conversion ratios
• Use all available means, including cold calls, to perform effective research in the initial development and ongoing maintenance of prospect and client lists
• Manage 3^rd party Telemarketing team, including establishing performance metrics, budgeting, reporting, training, call scripting, and weekly reviews
• Work with Sales representatives and Marketing Programs managers to execute telemarketing campaigns focused on identified target lists
• Maintain and improve upon contact lists in Salesforce.com
• Use Microsoft Excel and Salesforce.com to track the results of efforts and utilize lessons-learned for future improvements
• Consistently meet qualified lead and call volume objectives
• Additional duties as assigned

Location:	Great River, NY 11739 United States