LIcensing and Registration Specialist I Vertafore, Inc.
THIS JOB HAS EXPIRED Provides support and customer service assistance by processing and maintaining licenses, appointments, terminations and registration records for agents, agencies and broker dealers. Researches client inquiries and responds to phone calls and email written correspondence accurately and professionally. Monitors data and compliance integrity and fulfills client services based on the contractual and service level agreements.
WHO ARE YOU?
You are adept at independently analyzing customer requests, fact-gathering and applying insurance regulations to process various state insurance and securities tasks accurately and timely.
You are detail-oriented with the ability to multi-task and work independently or with a team.
You have the ability to maintain a steady pace of productivity and meet target production standards.
You can comprehend complex licensing regulations and procedures and stay abreast of industry changes.
You are experienced with identifying and prioritizing tasks with strong decision making and problem solving skills and can change courses as needed to meet challenging deadlines.
You enjoy speaking with and corresponding with customers to respond to questions, resolve issues and develop professional partnerships.
QUALIFICATIONS AND REQUIREMENTS
Customer service experience (Call center experience preferred)
Experience with the insurance and securities industry a plus.
Excellent verbal and written communication and inter-personal skills.
Intermediate level of Microsoft Office Suite.
Data entry at 40 words a minute.
Vertafore Company Overview
Vertafore, Inc. is a leading provider of software and information to the insurance industry including independent agents, brokers, MGAs, carriers and reinsurers. For more than 30 years, Vertafore has leveraged a unique industry presence to deliver meaningful solutions?powerful technology, critical information and robust insights to help organizations effectively respond to business challenges and capture new opportunities. Vertafore solutions have helped more than 17,000 customers and 500,000 end users gain a competitive advantage to accelerate their business performance.
Currently, over 1,200 employees nationwide, with continued growth plans well into the future. Our corporate headquarters are in Bothell, WA with offices nationwide. We offer competitive compensation and benefit packages along with 18 days PTO/10 paid holidays, free parking and company sport teams and much more. A big advocate of training, development and promoting from within, we have a vested interest in our employees.
Vertafore is privately held by TPG Capital, the global buyout group of TPG, a leading private investment firm with a long-standing global presence. Founded in 1992, TPG Capital has $48 billion of assets under management and has extensive experience with global public and private investments executed through leveraged buyouts, recapitalizations, spinouts, growth investments, joint ventures and restructurings.
||Indianapolis, IN |
THIS JOB HAS EXPIRED