Linux Administrator - Tier II Layered Technologies
THIS JOB HAS EXPIRED Position Type:Skilled - Non-ManagerialReports To:Director of Operations
Job Category:Tier II Linux Administration
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LayeredTech is looking for talented, energetic Linux System Administrators capable of working in a fast paced environment. Responsibilities will include proactively and reactively managing systems for a variety of clients including some of the fastest growing and Fortune 500 companies in the world. Client environments will vary from single-server to complex, high availability, highly secure configurations spanning multiple technologies. Responsibilities will also include serving as second-level support, staying abreast of new technologies, and participating in an on-call schedule.
The Tier 2 Linux Administrator will act as the second level of escalation for Incident, Request and Change Management related to proactive monitoring, diagnosis, and resolution of incidents in a 24x7, fast paced, team orientated enterprise level Operations Center. The Tier 2 Linux Administrator will interface directly with Layered Tech clients, 3rd party vendors and internal resources to ensure a superior client experience.
Deliver superior enterprise level client service through professional, comprehensive, and timely communication for all Incidents and Requests for Change
Provide timely response, escalation, and resolution to promote the rapid restoration of services for all incidents
Provide methodical and successful execution of client change requests
Maintain network stability through advanced troubleshooting, timely resolution of client incidents, and proactive maintenance
Ensure all internal systems and client environments are operational through the use of Network/System Monitoring
Identify resolve and escalate issues according to procedural documentation and training
Provide and obtain timely updates to/from relevant parties (internal and external)
Manage incidents to resolution in a timely manner
Monitor client and Infrastructure environments to quickly identify and resolve incidents
Other duties as assigned
Previous enterprise, IT or service provider experience at Tier 2 or above level
Ability to quickly adapt to advancing technologies and procedural changes
Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution
Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment
Ability to work well in team environment
Excellent verbal, written and analytical skills
Hands on experience with one or more of the following:
5+ years? experience installing, configuring, tuning, and managing Enterprise LinuxUnix environments (Redhat/CentOS/Solaris 10)
3+ years? experience installing, configuring and tuning high-demand load-balanced web server clusters with Apache, PHP, and Virtual Hosting.
2+ years? experience installing, configuring and tuning VMware cloud based solutions.
2+ years? experience with backup and recovery at an enterprise-level. 9r1Soft, CommVault, Retrospect)
2+ years? experience with Perl or shell scripting.
2+ years of Linux system performance tuning
2+ years? experience of installing and maintaining critical monitoring systems measuring system performance.
2+ years with DNS, SMTP, transfer (SSH, SCP, Rsync), VMWare, Enterprise Storage solutions
Experience analyzing systems from a security and performance perspective
Have a good understanding of application integration into highly complex HA systems
Familiar with Nagios monitoring tools
Experience with Shell/Perl/Expect/PHP and/or other scripting languages, database administration, and/or web development technologies like HTML, XML, Java
Familiarization with SAS-70 and ITIL guidelines and practices
Technical certifications in areas of expertise (Redhat, Linux, Cisco, Juniper, MS, ITIL, Nortel, Ciena)
Education / Experience
Associates Degree or equivalent education in related fields / or 5 years? experience in related field
3+ years? experience working in IT Service Provider industry at enterprise level
ITIL Foundation Training / Certification (Certification required for management roles)
Tier III Infrastructure Engineer
||Kansas City, MO |
THIS JOB HAS EXPIRED