Loan Closing Manager OnDeck
On Deck Capital is seeking a Closing Manager to lead a team of Loan Closers. You will schedule, train, and monitor the work and production of the Loan Closing staff as well as conduct team meetings, develop team training programs, and manage day to day operational production. One of your top objectives will be to ensure loan files are compliant with On Deck?s KYC policies.
As part of the Closing team, you will:
Manage a small team of small business Loan Closers
Review and approve loan documentation exceptions
Review policies and procedures and identify areas to improve and/or automate
Maintain an overall team SLA compliance of 98% and quality defect ratio of 3% or less
Enforce On Deck?s KYC policies and handle exceptions and escalations.
You have at least 5 years of experience managing a loan processing or loan closing team in a commercial lending environment; commercial/residential mortgage experience works for us too!
You have at least a Bachelor?s degree; Master?s or MBA degree a plus
You have strong experience in and knowledge of compliance and risk management aspects of commercial lending operations
You have strong people-management skills and will be able to ensure consistency from employee-to-employee, from process-to-process
You are energized by an entrepreneurial environment and you are persistent and resilient
You have a strong business mind and experience managing to metrics
You have strong verbal and written communication skills
?At On Deck Capital, you will:
Literally change the landscape of small businesses one conversation at a time!
Bring your thinking, strategies, and ideas to advance our company?s values, unique culture, and vision for the future
Have a meaningful impact on the company's future, and share in the rewards accordingly
Work in a fun, fast-paced start up environment with some really cool and brilliant people
Be on a motivated team that gets a lot done
||Arlington, VA |