Manager - Accounts Receivable Jive Software
We are seeking an intelligent, hard working, highly motivated professional with enterprise experience in accounts receivable management. This is a terrific opportunity to join a fast-growing, dynamic organization with a best-in-class solution for the emerging Social Business Software space.
The Accounts Receivable Manager will be responsible for overseeing the customer validation, cash collections and credit management functions. This position is a hands-on leadership role, where responsibilities will consist mainly of participating in and managing the day to day accounts receivable operations, process documentation and improvement, operational metric development, and detailed ad hoc analysis. The position will also lead efforts to institute multi-currency billings. This will include acting as a liaison and escalation point between sales, legal, order management, support and other functional areas. The position will also be responsible for other duties as assigned.
Manage and oversee the Accounts Receivable team, including hiring, developing, coaching and mentoring team members to maximize individual and team performance. Provide direction to ensure that work processes are meeting business objectives with excellent quality.
Direct collection activities and recommend write-offs on uncollectable accounts, refunds, suspensions and credit holds.
Implement and administer policies and procedures for the timely collection of amounts due.
Establish and monitor special payment arrangements in work out situations and coordinate with Legal in customer insolvency proceedings.
Develop and maintain appropriate internal controls in the Accounts Receivable system, including billing, cash application and aging outstanding balances.
Manage all cash application activities, including submission to third party billing systems, and the preparation and approval of journal entries and bad debt accruals. Analyze and resolve deficiencies in the G/L account reconciliations.
Primary point of contact for the Sales, Professional Services, Order Management, Legal and other constituencies within the organization for issue resolution.
Review software contracts and interpret customer requirements for complex and international invoicing standards; liaison with multiple constituencies within organization to meet these requirements.
Forecasting near-term billing and cash collection activities.
Develop and maintain monthly & quarterly reporting metrics; prepare and present reports on collection activities.
Other duties related to accounts receivable management and credit analysis, as requested.
Required Education and Experience
8+ years of professional experience in collections and credit management
Working knowledge of accounting principles and practices
4 year degree required; preference will be given to business and/or accounting degrees
3+ years of management or supervisory experience
Excellent time management and organizational skills with the ability to adapt, prioritize, and execute to achieve desired results
Proven leadership qualities with the ability to motivate and mentor team members
Extensive Excel and Office suite knowledge required, Salesforce knowledge beneficial
Strong written and verbal communication skills including the demonstrated ability to coordinate and marshal organizational resources to solve a common issue
Demonstrated ability to adapt to a highly dynamic environment, meeting shifting requirements and practices
Experience with foreign currency transactions preferred
Relevant experience in the software industry preferred
||317 SW Alder Street |
Portland, OR 97204