Manager, Business Applications PlayNetwork
THIS JOB HAS EXPIRED Position Summary
Manager, Business Applications role is responsible for improving business processes, escalation support and the training of all internal business applications; by managing the administration, implementation, upgrade requirements, maintenance, and vendors of these systems as well as the workflow between the systems. This role will lead the documentation of internal company processes as well as guide business leaders on how to best re-engineer their processes to ensure they can be supported by the various Business Applications. The Manager, Business Applications will lead multiple projects to ensure the system specifications meet our business requirements.
This role reports up through the Information Technology Vice President and is responsible for direct leadership of the department. This is a highly visible position that requires a self-managed, motivated and inspirational leader who is capable of meeting deliverables in a timely manner while managing and developing a team of Business Application Administrators.
Essential Duties and Responsibilities
The following is a list of general job responsibilities for the Business Applications Manager position. This list is not all-inclusive and may be broadened or changed to meet changing business needs.
?Manage Business Applications staff with a focus on streamlining operations
?Maintain comprehensive understanding of current and future business needs
?Provide user support for Business Applications
?Provide training for new and existing software
?Install, maintain and upgrade Business Applications
?Integrate applications for bi-directional communication
?Be the system administrator and engineer responsible for the setup/configuration/programming of the tools
?Process improvement subject matter expert
?Maintain a knowledge base for departments throughout the company
?Manage vendors and projects
?Works as a contributing member of the Technology team to help ensure application related practices are strategically aligned with overall business objectives.
?BA/BS desired in a Business and Computer Science field
?Minimum 7 years? work experience in a technology or manufacturing company
?Minimum 3 years of experience managing a group
?Excellent verbal and written communications skills
?Exceptional communicator who can facilitate a meaningful discussion to quickly understand how to perform the task
?Knowledge of SAAS applications
?4-5 years of experience with an ERP system
?2-3 years of experience with a CRM tool like Salesforce
?2-3 years of experience with Microsoft SharePoint
?2-3 years of experience with a diagramming tool such as Visio or SmartDraw
?2-3 years of experience with database systems such as Microsoft SQL
?Leads by example and exemplifies the PlayNetwork Guiding Principles and Values in actions and behaviors
?Inspires others through his/her professionalism and work integrity
?Responds creatively to ?continuous change? and steady growth environment
?Solutions-oriented team player
?High level of confidentiality and discretion
?Seeks out information, training, and other resources needed to facilitate continual professional development necessary to be successful in this position
?Regular and predictable attendance is an essential function of this position
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods of time. In this position you must be able to regularly lift and/or move up to 10 pounds. This individual will work in a production operations environment and the role requires occasional late night execution.
Due to the nature of our business, you may be exposed to potentially offensive lyrics and/or video content. In order to prevent this type of material from going to our customers it is a necessary function of our business to listen for, edit or remove this content from our database.
This job description should not be construed to imply that these requirements are the only duties, responsibilities, and qualifications for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills and perform other related work as required.
||8727 148th Avenue NE |
Redmond, WA 98052
THIS JOB HAS EXPIRED