Manager, Client Success Lotame Solutions
THIS JOB HAS EXPIRED Lotame is a top player in the Data Management Platform (DMP) market with a background steeped in data collection, targeting, and advertising related technologies, and we are building on that legacy by continuing to extend our products in new and exciting ways. We?re hiring a Client Success Manager to work in our Columbia, MD office. The position will be responsible for all aspects of client management and success; ensuring client adoption, engagement, usage and growth.
Create and maintain strong relationships across multiple levels of a client?s organization.
Develop a deep understanding of the client?s business goals.
Maintain active dialogue with clients through weekly meetings.
Analyze and address inbound client requests to ensure client satisfaction, client engagement and product usage.
Communicate client feedback and product requests to internal teams.
Partner with Sales team to upsell premium services and achieve 100% renewal rate.
Collaborate with multiple teams to deliver results and execute business initiatives.
Bachelor degree required.
3+ years of client-facing experience.
1 or more years in ad operations or ad network operations preferred.
Experience delivering and optimizing online advertising campaigns across Demand-Side Platforms preferred
Ability to manage multiple projects and clients simultaneously.
Exceptional verbal and written communication skills.
Strong interpersonal skills and team-first attitude.
Effective decision-making/problem-solving skills.
Strong knowledge of ad technology, online advertising and the digital space in general.
||8850 Stanford Blvd. |
Columbia, MD 21045
THIS JOB HAS EXPIRED