Manager of Professional Services iRise
iRise is the world's leading provider of enterprise visualization software for business applications. Visualization has become a critical competitive advantage for businesses to more effectively communicate their needs to technology teams and give everyone involved the ability to interact with and fully experience applications before they are built. Companies of all sizes?such as General Motors, UPS, FedEx, Haworth, Manpower, M.D. Anderson Cancer Center, and hundreds of other?use iRise to "test drive" their applications before building. Our software accelerates time to market, improves customer experience, and drives cost down. Headquartered in El Segundo, CA, iRise is backed by Morgan Stanley Venture Partners, and Deutsche Bank, and has offices in London, San Francisco, and New York City.
Managers in the Professional Services practice work on client engagements to train and mentor clients to adopt and use the iRise visualization platform and, occasionally, assist such clients in using iRise application simulation software to gather, analyze, and validate requirements for custom Web application development or SAP implementation projects. Additionally, Managers work with clients on adoption planning, as well as managing multiple projects and delivering program management services. Managers may play one or more roles on such engagements ? including consultant, coach, mentor, senior analyst and team lead. Although Managers spend much of their time on client engagements, they also work on people development, business development, and practice development initiatives within the Professional Services practice.
Managers in the Professional Services practice can be located anywhere in the US that is located near a major airport. Candidates must be willing to travel roughly 70% of the time to customer locations in the US and abroad.
Analyze: gather, analyze, document and validate business, functional, and technical requirements for custom business applications; help define analysis processes, standards, and tools; ensure requirements are complete and accurate and fit with overall application, business function, business, and standards for self and others; identify components that need additional analysis; determine impact of new or changing requirements.
Design: design models and simulations based on requirements; help define design processes, standards, and tools; ensure designs are complete and accurate and fit with overall standards and practices for self and others; identify components that need additional design; determine impact of new or changing designs.
Plan: provide detailed and accurate estimates for specific modules and components; define dependencies between modules and components; assist with project plan.
Manage: assist with resource allocation, scope control, issue resolution, risk mitigation, and status reporting.
Methodologies: Rational Unified Process, Extreme Programming, Agile Development
Requirement Tools: Rational RequisitePro, Caliber RM, Telelogic Doors, MS Word, Excel
Design Tools: Dreamweaver, FrontPage, MS PowerPoint, Visio
Other: MS Office (Word, Excel, Power Point), MS Project
7+ years of progressive and current work experience as consultant in custom Web application development or SAP implementation projects, or 9+ years progressive and current work experience as contractor or employee in information technology or software engineering
7+ years current work experience as business analyst or user experience designer on custom Web application development and/or SAP implementation projects
Big 5 Consulting experience highly desired
Prior experience with iRise a strong plus
Project and/or program management experience highly desired
Experience with full lifecycle SAP implementations preferred
Mobile application experience a plus
Bachelor degree in Computer Science or other technical degree
Should be willing to do up to 70% travel.
Integrity - open and honest in all interactions
Interpersonal - builds relationships and trust
Communication skills - speaks and writes clearly
Facilitation - structures and organizes meetings and discussions
Collaboration skills - works well with others
Initiative - self starter and finisher
Leadership - takes ownership of actions and results
Judgment - acts decisively; requests assistance when needed
Professional - demonstrates confidence and poise
Maturity - deals well with stress and frustration
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