Manager, Software Deployment Vertafore, Inc.
THIS JOB HAS EXPIRED Vertafore is seeking a skilled, enthusiastic Software Deployment Manager to plan all processes and activities within the Software Deployment Services function of SaaS product offerings. Software Deployment Services includes: initial application installation, management of ongoing operations projects (Application Stacks, Application Standardization,
Migrations, etc), and monthly release management for all Linux and Solaris based SaaS products.
In addition, you will also be working with SSL certificate renewals, data requests, log monitoring, and facilitating change management. You will be responsible for managing a technical team, providing regular performance feedback, career discussions and direction and guidance to ensure they adhere to and support company policy.
WHO ARE YOU?
You have a track record as the primary point of contact for Linux and Solaris based product groups for application management
You are a successful manager and are excited to manage a group of application engineers and put together an on-call rotation for afterhours support
You have successfully created/maintained standard processes for activities
You have a strong focus on change management for all application changes
You are a successful manager in a technical environment.
You are energized about leading a team and developing people including: interviewing, hiring, assessing performance and giving feedback.
You are excited to identify and implement changes to methods, processes, systems, and technologies to improve operations efficiency, effectiveness, and metrics.
You have proven ability to drive manual processes into automated solutions by working with the development teams
You are excited to create and maintain documentation for all SaaS delivered products and provide feedback to software development
You have experiences working collaboratively across functions and you look forward to working closely with customer support and professional services organizations to provide a high level of customer satisfaction with our SaaS products
QUALIFICATIONS AND REQUIREMENTS
6 years of combined project management experience desired.
Minimum of 5 years people management experience
Experience programming or managing software development in complex, transaction-intensive web-based systems highly desired.
Prior experience in technical writing, quality assurance, or business analysis desirable.
Knowledge and prior experience in the business operations, organization, and administration of medical schools and/or academic health centers desirable.
Excellent oral and written communication skills required including ability to make effective presentations, create project documentation artifacts, and interact effectively in negotiations and team settings serving multiple levels of constituents.
Although this is a technical lead role, a demonstrated customer centric focus is required as well as the ability to represent the SaaS operations team to customers and/or potential customers in small and larger forums
Must possess highly developed analytical skills (required) to solve complex technical problems to plan and direct the work of a diversified staff
Ability to work 'on call' outside of normal business hours
Sun Solaris certification preferred
Experience with Sun virtualization required
Bachelor?s degree in a relevant discipline preferred
Some travel involved to US data center location (20%)
Vertafore Company Overview
Vertafore, Inc. is a leading provider of software and information to the insurance industry including independent agents, brokers, MGAs, carriers and reinsurers. For more than 30 years, Vertafore has leveraged a unique industry presence to deliver meaningful solutions?powerful technology, critical information and robust insights to help organizations effectively respond to business challenges and capture new opportunities. Vertafore solutions have helped more than 17,000 customers and 500,000 end users gain a competitive advantage to accelerate their business performance.
Currently, over 1,200 employees nationwide, with continued growth plans well into the future. Our corporate headquarters are in Bothell, WA with offices nationwide. We offer competitive compensation and benefit packages along with 18 days PTO/10 paid holidays, free parking and company sport teams and much more. A big advocate of training, development and promoting from within, we have a vested interest in our employees.
Vertafore is privately held by TPG Capital, the global buyout group of TPG, a leading private investment firm with a long-standing global presence. Founded in 1992, TPG Capital has $48 billion of assets under management and has extensive experience with global public and private investments executed through leveraged buyouts, recapitalizations, spinouts, growth investments, joint ventures and restructurings.
||East Lansing, MI |
THIS JOB HAS EXPIRED