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Managing Client Partner Sentillion
THIS JOB HAS EXPIRED
Caradigm is a new kind of health IT company formed by GE Healthcare and Microsoft. Our goal is to transform care by empowering health systems and providers with the real-time, system-wide data and intelligence needed to improve care quality and the patient experience, and ultimately, the economics of health and wellness. Caradigm combines the power of an open technology platform and collaborative clinical applications to bring together disparate patient data and transform it into intelligence. We enable others in the industry to take advantage of the platform to innovate?rapidly generating a new era of applications to improve population management. Our goal is to make it easy for caregivers across the entire healthcare continuum to gain the insight they need to collaborate with ease and provide the best patient care possible.
The Managing Client Partner is the primary executive for a client account. The Managing Client Partner is responsible for helping the client to gain the most value out of their investments with Caradigm while managing client satisfaction and developing/executing plans to exceed client expectations. The Managing Client Partner must build strong relationships with client contacts including executives, departmental, and organizational personnel. The Managing Client Partner will map a shared vision between Caradigm and their client organizations as their trusted strategic advisor. The role is responsible for creating a positive client experience based on strategic relationships that focuses on solution benefits and maximizing client ROI. The Managing Client Partner is responsible for the overall account P/L and identifying software and service sales opportunities within the client organization.
Essential Responsibilities:
? Providing solution and industry expertise to guide client through new technology solutions
? Building deep understanding of the client environment, including key influencers, decision makers, business challenges, clinical and IT goals
? Participation in client team and planning meetings
? Driving resolution of all client issues
? Closely monitor service delivery quality and client feedback in partnership with implementation and support teams
? Becoming entrenched in clients? short and long-term planning goals
? Driving client satisfaction outcomes and reference-ability for all Caradigm solutions
? Maximizing client ROI and achieving revenue targets by identifying software and service/sales opportunities within the client organization
? Mapping a shared vision between Caradigm and client organizations as their trusted strategic advisor
? Own client P&L for all assigned accounts
Basic Qualifications/Requirements:
? Bachelor's degree or equivalent experience in healthcare, sciences or information systems
? Minimum 5 years of healthcare experience with demonstrated success in services leadership, business management, consulting and business development
? Extensive Healthcare and healthcare IT industry knowledge
? Demonstrated ability to develop business opportunities
? Ability to travel up to 60%
? Proven success in driving bookings, revenue and profit for services business in healthcare
? Ability to manage multiple projects and clients simultaneously
? Proficient with Microsoft Office Suite and Windows
? Demonstrated outstanding written and presentation skills
? Strong record of driving vision and business results by developing and cultivating C-level relationships
? Strong business and relationship building skills
? Strong organizational and analytical skills
? Strong collaboration, team building, and personnel development skills
? Prior consulting, project management, and/or installed client relationship experience
? Proven experience in building and managing senior-level relationships with large, complex provider enterprise clients
? Prefer successful sales track record
? Prefer prior experience managing small teams
? MBA preferred
| Location: | Bellevue, WA United States |
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THIS JOB HAS EXPIRED
Sentillion
Investors: Intersouth Partners, Polaris Venture Partners, Split Rock PartnersAll Jobs: at Sentillion
| Web Site: | www.sentillion.com |
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| Headquarters: | 300 Brickstone Square Andover, MA 01810 United States |
| Industry: | Software |
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