Market Fleet Coordinator Zipcar
THIS JOB HAS EXPIRED
Overview:
Zipcar, the world?s largest car-sharing company, is looking to add new talent to our team.
Today, Zipcar provides hundreds of thousands of people with a viable alternative to traditional car ownership, saving them money, time and headaches. Around the world?from coast to coast, across Canada, the UK, and college campuses in between?people are making the decision to live car free and enjoying the convenience and environmental benefits of having ?wheels when you want them?.
As we continue to grow our operations, we are looking for talented, passionate people with great ideas to join the family. We aim to create an environment that is supportive, diverse, and as fun as our brand. If you?re results-oriented, dedicated, and ready to contribute to an unparalleled member experience for our community of Zipsters, we encourage you to apply.
To learn more about Zipcar, what we do, and how we do it, visit zipcar.com. For further employment opportunities, visit zipcar.com/about/jobs.
Summary
The Fleet Coordinator is responsible for ensuring the success and optimization of both the Zipcar Fleet and Fleet Team staff through the use of lean processes.
Responsibilities:
Manage the process of in-fleeting and de-fleeting vehicles, including Zipcar branding preparation and installation of Zipcar's proprietary access system
Manage the upkeep, maintenance, repair and cleanliness of the market area.
Manage vendor performance on hundreds of weekly tasks to maximize vehicle condition and uptime and minimize costs
Manage vendor service contracts to ensure vehicles are properly maintained, repaired and cleaned to Zipcar's high standard
Work within a budget while maintaining excellent fleet condition and minimizing vehicle downtime
Perform field vehicle tasks, such as jumping dead batteries, changing tires and moving vehicles.
Manage fleet operations staff
Work with the Market Manager to acquire new parking locations in key areas
Assigns daily tasks to Fleet Associates, using the Fleet Board.
Maximizes market through strategic car placement.
Leverages established lean process concepts.
Handles Fleet-related customer service issues as conveyed by Member Services, including accidents.
Monitors rates and maintains relationships with car service vendors.
Assists Management in identifying parking locations.
Identifies big picture trends/issues and recommends solutions to expand and improve the Zipcar Fleet.
Identifies issues that may impact the Zipcar community.
Qualifications:
Four year college degree in related field, preferred.
Must pass Zipcar driving history requirements.
Prior management experience.
Experience in fast-paced environment.
Flexible to be on-call, as needed.
Ability to lift 50 lbs. and to carry collateral materials and displays.
Leadership - the individual has demonstrated the ability to supervise and lead individuals and teams successfully.
Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
Interpersonal skills-the individual maintain confidentiality; remain open to others' ideas and exhibits willingness to try new things.
Oral communication-the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
Written communication-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
Planning/organizing-the individual is self-directed and prioritizes and plans work activities and uses time efficiently.
Quality control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
As a member of the Zipcar Team you will receive:
Competitive Compensation
Competitive Benefits Package
Free Membership
Discounts on services, products and much more
| Location: |
25 First Street
Fourth Floor
Cambridge, MA 02141
United States
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THIS JOB HAS EXPIRED